Rogo

Rogo

IT Operations Manager

New York City

Sponsorship not specifiedDetected 9 days ago
CybersecuritySOC OperationsLogisticsCustomer SupportFirewallVPN

About the role

  • The IT Operations Manager will be the go-to person for keeping our technology infrastructure running and our employees supported.
  • Assist with endpoint security operations - laptop hardening, patching, and compliance

Responsibilities

  • If you thrive in a fast-paced environment, demand excellence, and want to help build the future of finance, we invite you to join us.
  • 5+ years of hands-on ("hard") IT support experience
  • You'll own real surface area and watch the world's most sophisticated users rely on your work.
  • Helpdesk & Employee Support
  • Run our in-house helpdesk, providing fast, dedicated IT support to employees across all geographies

Requirements

  • Experience with MDM platforms (Jamf, Intune, or similar) and identity/access tools (Okta, Google Workspace)
  • Familiarity with networking devices, firewall configuration, and VPN management
  • You are high-intensity and care a lot about what you do, and you're ecstatic to work at a startup.
  • You are ambitious.
  • You have fun solving problems that others think are impossible.
  • You are curious.
  • You are an owner.
  • You are autonomous, self-directed, and comfortable working with ambiguity.
  • You are collaborative, organized, thoughtful, and kind.
  • There is nowhere else you can work on it at this scale.

Company info

  • Rogo has strong product adoption with the world's leading financial institutions, and we are still early.
  • The upside is enormous.
  • Our mission is to transform global finance by empowering professionals at the world's top investment banks, private equity funds, and investment firms with AI that delivers unparalleled speed, accuracy, and insight.
  • With a rapidly growing, global client base, proven product-market fit, and backing from world-class investors, we are scaling quickly and defining a new category of enterprise AI.
  • Our team is sharp, motivated, and deeply committed to Rogo's mission.

This listing is sourced directly from Rogo's careers page and normalized into a canonical job model.