NCL Bahamas
Sales Operations Specialist
Miami, Florida
Stay score
odds of building a lasting career here
Thin sponsorship signal and lottery-bound. A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
Lottery odds assume a STEM candidate.
Personalize to your clock →Employer immigration record
from this employer's Department of Labor filings
Files H-1B transfers
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
Community outcomes
No reports yet — be the first to help the next applicant.
About the role
- As you learn more about our company, we think you will agree that there is no better time than now to become a member of the NCLH family!
- APPLY ONLINE If you're interested to be considered for this position, please click the blue APPLY button at the top of the page to get started.
Responsibilities
- Manage daily requests to create new and update existing agency and advisor information in the reservation system and ensure accuracy.
- Support Global Sales team data requests, system accessibility and functionality issues in reservation system, Sales Force, and Travel Advisor Center (TAC). Work with technical teams to resolve any system issues or questions.
- Development and maintenance of reporting, dashboards, and analytics needed by Sales Leadership team to manage the business, leveraging platforms including, but not limited to, Salesforce, Tableau and other internal and third-party reporting platforms.
- Act as the main point of contact for Trade and Consumer Sales team members for operational troubleshooting of reservations database, Salesforce and other internal systems and platforms, and lead the documentation processes, reports, and training.
- Run, create, and QA standardized weekly and monthly reports for senior leadership. Create ad-hoc reports as needed in Tableau and Sales Force.
- Perform other job-related functions as assigned.
Requirements
- At Norwegian Cruise Line Holdings (NCLH), we know our future success depends on our ability to attract and retain the very best talent.
- GROW YOUR CAREER WITH US At Norwegian Cruise Line Holdings (NCLH), we know our future success depends on our ability to attract and retain the very best talent.
Nice to have
- or any equivalent combination of relevant background, skills and experience.
- Minimum 3 years' experience in marketing, IT, business intelligence, or business analytics.
- Experience with Sales f orce, NVS, and/or other CRM platforms highly preferred.
- Cruise industry is a plus.
- Bachelor's Degree in Marketing, Business, Computer Science, Information Design, Management Information Systems, or a related field of study preferred
Skills
- Strong analytical skills.
- Proficiency with NVS, Tableau, Salesforce, and similar CRM platforms.
- High proficiency with Excel required.
- Superior attention to detail.
- Ability to multi-task in a very fast-paced, demanding environment.
- Excellent follow up skills.
- KNOWLEDGE & SKILLS: Strong analytical skills.
Benefits
- EDUCATION: Bachelor's Degree in Marketing, Business, Computer Science, Information Design, Management Information Systems, or a related field of study preferred
Company info
- Regent Seven Seas Cruises
- It is Norwegian Cruise Line Holding's policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, and marital or veteran status.
- The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.
- They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
- All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
- Brand Overview
- Norwegian Cruise Line
- Oceania Cruises
- New Releases
- Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) is a leading global cruise company which operates the Norwegian Cruise Line®, Oceania Cruises® and Regent Seven Seas Cruises® brands.
- The combined brands currently operate 32 ships, employ over 35,000 shipboard crew from more than 110 different countries and visit approximately 700 different port destination each year.
This listing is sourced directly from NCL Bahamas's careers page and normalized into a canonical job model.