supergoop

supergoop

Senior Manager, Quality Systems

New York, NY · Senior · Full-time

Sponsorship not specifiedDetected 16 days ago
Product ManagementAuditingSupply ChainControlsGMPFDA RegulatoryLeadershipCommunicationCollaborationProblem Solving

About the role

  • Since 2005, we've been changing the way the world thinks about sunscreen.
  • Today, we're as committed as ever to creating feel-good sunscreen that you'll really want to wear.
  • Because protecting your skin's health is what we're all about.

Responsibilities

  • Design, implement, and continuously improve a comprehensive Quality Management System aligned with FDA OTC requirements, cosmetic GMPs (21 CFR Parts 210/211 where applicable), ISO 22716, and other relevant global standards.
  • Establish and maintain quality policies, procedures, SOPs, and work instructions across the organization.
  • Develop quality metrics and KPIs to monitor performance and drive continuous improvement.
  • Lead management review processes and quality reporting.
  • Champion a culture of quality and accountability across internal teams and external partners.
  • Document Control & Change Management
  • Implement and manage document control systems (SOPs, specifications, batch records).
  • Own product documentation, including but not limited to analytical, efficacy, safety, and OTC drug stability performed by third party manufactures and labs.
  • Collaborate with Regulatory on NHP/DIN registrations in Canada by supplying mandatory quality related documents.
  • Lead change control processes for formulations, packaging, suppliers, and manufacturing processes.

Requirements

  • The ideal candidate brings deep experience in cosmetic, OTC, or personal care manufacturing and thrives in a fast-paced, high-growth environment.
  • Covid-19 vaccination will be required to work in our office.

Benefits

  • Comprehensive Health Benefits
  • Generous Paid Time Off Policy
  • The health and safety of you and the Supergoop!

Company info

  • Hi, we're Supergoop! Since 2005, we've been changing the way the world thinks about sunscreen. Today, we're as committed as ever to creating feel-good sunscreen that you'll really want to wear. Because protecting your skin's health is what we're all about. Every. Single. Day.™
  • Who You Are:
  • Supergoop! is seeking a strategic and hands-on Senior Manager, Quality Systems to build, implement, and lead a robust, scalable Quality Management System (QMS) across our product lifecycle. This role will oversee both Quality Assurance (QA) and Quality Control (QC) functions, ensuring our products consistently meet regulatory requirements, internal standards, and customer expectations.
  • The ideal candidate brings deep experience in cosmetic, OTC, or personal care manufacturing and thrives in a fast-paced, high-growth environment. This role will partner cross-functionally with Innovation (Product Development and Packaging), Regulatory, Operations, Supply Chain, and external manufacturing partners to embed quality at every stage from formula development to finished goods release.
  • Hi, we're Supergoop!
  • Supergoop! is seeking a strategic and hands-on Senior Manager, Quality Systems to build, implement, and lead a robust, scalable Quality Management System (QMS) across our product lifecycle.
  • This role will oversee both Quality Assurance (QA) and Quality Control (QC) functions, ensuring our products consistently meet regulatory requirements, internal standards, and customer expectations.
  • This role will partner cross-functionally with Innovation (Product Development and Packaging), Regulatory, Operations, Supply Chain, and external manufacturing partners to embed quality at every stage from formula development to finished goods release.
  • Quality Management System (QMS) Development & Leadership
  • Supplier & Contract Manufacturer Oversight
  • Qualify, audit, and monitor raw material suppliers, packaging vendors, and contract manufacturers.
  • Establish supplier quality agreements and performance scorecards.
  • Conduct routine GMP audits (domestic and international) and ensure corrective actions are implemented.
  • Production Control
  • Verify raw material and packaging component specifications are consistently met.
  • Ensure Certificates of Analysis (COAs) are reviewed and verified.
  • Define in process testing requirements for contract manufacturers.
  • Review batch records for accuracy and completeness.
  • Monitor critical quality attributes (CQAs) and critical process parameters (CPPs).
  • Review batch documentation and approve finished product testing results prior to release.
  • Establish bulk review and retain sample program.

Equal opportunity

  • Supergoop! is dedicated to hiring a diverse workplace that celebrates an inclusive culture and a sense of belonging.
  • As an equal opportunity employer, we do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, gender expression, and sexual orientation), national origin, age, veteran status, genetic information or disability.
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