Onetp

Alliance Business Planning Associate (Program Manager)

TPCA Toronto · Mid

Sponsorship not specifiedDetected 8 days ago

SQLGCPProject ManagementSalesProcess ImprovementProcurementCommunication

About the role

We emphasize the importance of our employees, fostering enduring relationships within our teams and communities.

Drive identified projects and initiatives to completion and deliver desired impact.
Create, track and hold the team accountable for follow up actions to ensure timely completion of key projects and initiatives (e.g., industry solution development).
Create executive review slides and collaborate with Accenture to complete top to top review content on a monthly basis.
Own internal and external communications by drafting and creating content to share with internal and external stakeholders.
Track and manage projects of global enablement programs with Accenture.
Optimize introduction of new processes and resolution of technical/process issues.
Maintain, extract and present executive and operational metrics from dashboards to stakeholders.
Coordinate and manage implementation of new processes and activities across the partner management team
Demonstrated ability to prioritize & manage multiple tasks efficiently.
3+ years of prior experience in a support environment/analyst environment.

Bachelor's Degree, preferably in Information Systems, Engineering, Business, Marketing, or Communications
Proficiency with Google Workspace and data analytics.

Knowledge of SQL and other data extraction and analytical techniques.
Proficiency with Salesforce.
Experience in process engineering/improvement.
Six sigma certification is a plus.
Experience with contracts and the process for establishing contracts between two parties.
Experience with the procurement process, to include establishing purchase orders, invoicing, and reconciling payment related inquiries.
Established career path supported by self-assessments, virtual training, and guided curriculum that allow for vertical and horizontal growth through our multiple lines of business.
Robust career path with a full development plan and the opportunity to grow in the organization.

Join Teleperformance - Where Excellence Meets Opportunity!
Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach.
Why Choose Teleperformance?
Our dedication to employee satisfaction distinguishes us.

Paid 4 weeks training, 2 weeks leave.
Continuous learning through progressive training that is specific to your tenure and skills.
Medical and Dental benefits, Employee Family
Candidates should be open to flexible hours working with clients across the globe.

Autonomous
We encourage and trust your decision-making skills.
Progressive work environment- If you have skills to prove we have all ladders for you to grow
Flexible
We believe in results
Innovative
All ideas matter
Inclusive
Everyone is Included and everyone wins
TP is a worldwide leader in client experience management and contact center business process outsourcing.
With more than 500,000 employees, development of an efficient and responsible hybrid organization, combining work-from-home and on-site solutions, with around 50% of employees now working remotely.We also provide services in 300 languages and dialects.
Ranked 11th in the world's Top 25 Best Workplaces by Fortune Magazine, in partnership with Great Place to Work®; Best Employer certification earned in 64 countries covering more than 97% of the total workforce.
Our Work Culture
At TP, we remain true to our core values of integrity, respect, professionalism, innovation and commitment.

If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.
Equal Opportunity Employer
Job Application Accommodation:

This listing is sourced directly from Onetp's careers page and normalized into a canonical job model.