GOC
Program Management Manager (Lead) - Growth Lab - Email
US-REMOTE-IL · Full-time
Sponsorship not specified$168k-$189kDetected 1 day ago
StatisticsStakeholder ManagementEmail MarketingSalesforceMarketoPipeline ManagementLeadership
About the role
- We work hard, we play hard, and we want you to join us!
- In this leadership role, you are responsible for the governance of the "front-end" of the campaign lifecycle-including marketing intake, requirement gathering, and activation strategy.
- Our salary ranges are determined by role and level.
Responsibilities
- Strategic Governance: Establish and oversee the governance framework for US-based MPMs. Lead high-level business reviews (WBRs, MBRs, QBRs) with Google Marketing stakeholders to communicate performance, surface risks, and plan for future growth
- Leadership of MPM's: Formally manage, coach, and develop a team of MPMs. Foster a culture that emphasizes technical marketing expertise, proactive roadblock removal, and stakeholder management
- Intake & Pipeline Management: Own the end-to-end intake process.
- Operational Excellence: Analyze operating data and project statistics to identify bottlenecks in the campaign lifecycle. Drive the redesign of intake infrastructure to increase scalability and automate manual requirement-gathering procedures
- Strategic Stakeholder Navigation: Act as escalation point for US-based Marketing leads. Influence marketing strategy by providing data-backed insights into campaign performance, system behavior, and delivery feasibility
- Career & Organizational Growth: Lead the talent strategy for the US MPM team, ensuring robust training, certifications, and a clear career growth trajectory for team members
- Strategic Pipeline Oversight: Demonstrated ability to manage high-volume project intake and resource capacity planning across multiple business units
- Formally manage, coach, and develop a team of MPMs.
- Own the end-to-end intake process.
- Drive the redesign of intake infrastructure to increase scalability and automate manual requirement-gathering procedures
Requirements
- 10+ years of overall experience in managing teams, coordinating projects across multiple organizations/global functional teams with at least 6-8 years in email marketing
- Deep Domain Expertise in Marketing Automation: Comprehensive understanding of the technical requirements needed for global campaign execution (e.g., audience signals, dynamic content logic, and deliverability governance)
- MarTech Proficiency: Familiarity with enterprise marketing tools (e.g., Salesforce Marketing Cloud, Marketo)
- Expert Stakeholder Management: Proven track record of managing and influencing executive-level stakeholders (Directors/VPs) within a highly matrixed global organization
- Business Acumen: Experience in managing operational metrics, capacity alignment, and driving "Business Excellence" initiatives (SOPs, certifications, and process innovation etc)
- To ensure a barrier-free interview, please mention any required assistance or specific arrangements in your application and confirm them with your recruiter.
- As a Lead of Marketing Program Management Managers, you provide the essential governance layer required to manage high-volume project pipelines, resource capacity, and executive-level stakeholder relationships.
Skills
- Establish and oversee the governance framework for US-based MPMs.
Compensation
- Our salary ranges are determined by role and level.
Benefits
- We support you with competitive wages and with comprehensive health care including medical, dental and vision coverage
- We support your family with gender-neutral baby bonding leave, 24-26 week birth-parent maternity leave, and generous life, accident and disability insurance minimums
- The base salary range for this full-time position is $168,000 - $189,000 + bonus + benefits.
- Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training.
- Please note that the compensation details listed in this role posting reflect the base salary only, and do not include bonus or benefits.
- Some benefits information is included in this job description, and your recruiter can share more about the specific salary range and benefits for this position during the hiring process.
Company info
- At Google Operations Center we help Google users and customers solve problems and achieve their goals-all while enjoying a culture focused on improving continuously and being better together.
Visa & Work Authorization
- ment opportunities regardless of race, creed, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status or any other basis protec
This listing is sourced directly from GOC's careers page and normalized into a canonical job model.