kakao

kakao

Sr. General Affairs Associate

Culver City, California · Senior · Full-time

Sponsorship not specifiedDetected 21 days ago
AccountingExcelLogisticsVendor ManagementHRHRISOnboardingCommunicationCollaborationMicrosoft Office

About the role

  • The General Affairs is a pivotal role responsible for the seamless day-to-day operations of our U.S. office.
  • The ideal candidate will be a proactive problem-solver who ensures a safe, efficient, and productive work environment for all employees.

Responsibilities

  • Executive Visitor Support: Manage end-to-end logistics for all visiting executives and employees from headquarters, including itinerary planning, airport transfers, hotel accommodations, and meeting coordination.
  • Manage the overall office environment, ensuring cleanliness, safety, and organization.
  • manage maintenance contracts and troubleshoot issues.
  • Manage all incoming and outgoing mail and packages, including courier services.
  • Maintain inventory and purchase all office supplies, kitchen staples, and snacks.
  • Coordinate meeting room schedules and provide setup support for internal and external meetings.
  • Financial & Budget Support
  • Process and manage payments for all office utilities (electricity, water, gas, internet, phone).
  • Manage corporate credit card reconciliations for office-related purchases.

Nice to have

  • Experience working in a U.S. subsidiary of a Korean company.
  • Basic experience with accounting/financial processes (AP, expense reporting).
  • Experience with HRIS or timekeeping software.
  • Basic IT and network troubleshooting knowledge.

Benefits

  • Comprehensive health, dental, and vision insurance.
  • 401(k) retirement plan with company match.
  • Paid time off (PTO) and sick leave.
  • We consider applicants for all positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or any other protected status.

Company info

  • SM & Kakao Entertainment America Corp
  • Job Title: Senior General Affairs Associate
  • Reports To: CEO/CFO
  • Position Summary
  • This position encompasses a wide range of duties including office administration, executive support, financial processing, HR coordination, and facilities management.
  • Primary Liaison to Headquarters: Serve as the main point of contact and ensure seamless, transparent communication between U.S.-based staff and management at our Korean headquarters. This requires absolute fluency in Korean.
  • Cross-Cultural Coordination: Proactively identify and mediate potential misunderstandings arising from differences in business and workplace culture. Act as a cultural ambassador to foster mutual understanding and efficient collaboration between all teams.
  • Headquarters Reporting: Prepare and submit regular detailed reports to headquarters management on office operations, significant developments, project status, and budget performance.
  • Office Administration & Operations
  • Oversee office equipment (printers, copiers, etc.); manage maintenance contracts and troubleshoot issues.
  • Handle petty cash and minor expense reporting.
  • Assist in the preparation and monitoring of the office operations budget.
  • Human Resources Support
  • Facilitate new hire onboarding: prepare workspaces, order equipment, issue access cards/badges, and arrange business cards.
  • Maintain time & attendance and paid time off (PTO) records for staff.
  • Provide primary support for employee benefits administration and inquiries.
  • Assist in planning and executing company events, meetings, and workshops.
  • Facility & Vendor Management

Equal opportunity

  • Equal Opportunity Employer.

This listing is sourced directly from kakao's careers page and normalized into a canonical job model.