Smiths Group
Customer Reliability Engineer or Technical Specialist
Cedar Rapids, IA, United States
Sponsorship not specifiedDetected 14 days ago
PLCMechanical DesignLeadershipCommunicationPublic SpeakingMicrosoft Office
About the role
- We have a global network of more than 200 sites in over 50 countries and employ more than 6,000 people worldwide.
- For over 170 years, Smiths has been pioneering progress by engineering for a better future.
Nice to have
- Reviews customer applications proactively and makes specific recommendations for MTBR improvement with over site from the salesman and/or the regional engineer.
- Analyzes and evaluates specific customer applications.
- Then submits to salesman and/or regional engineer recommendations for improvement via the John Crane Application Data Information Sheet for approval.
- Observes, collects, and evaluates customer data while working with the account manager and/or regional engineer.
- Then reports seal program's results utilizing John Crane's current reliability management software, e.g. ServiceMax.
- Provides customer training for maintenance and operations personnel as required.
- Assists customer with the Management of Change process.
- Collects new equipment data sheets from customer's project engineers for review by the account manager and/or regional engineer.
Skills
- Our products include mechanical seals and systems, couplings, bearings, filtration systems, and predictive digital monitoring technologies.
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This listing is sourced directly from Smiths Group's careers page and normalized into a canonical job model.