Smiths Group

Smiths Group

Customer Reliability Engineer or Technical Specialist

Cedar Rapids, IA, United States

Sponsorship not specifiedDetected 14 days ago
PLCMechanical DesignLeadershipCommunicationPublic SpeakingMicrosoft Office

About the role

  • We have a global network of more than 200 sites in over 50 countries and employ more than 6,000 people worldwide.
  • For over 170 years, Smiths has been pioneering progress by engineering for a better future.

Nice to have

  • Reviews customer applications proactively and makes specific recommendations for MTBR improvement with over site from the salesman and/or the regional engineer.
  • Analyzes and evaluates specific customer applications.
  • Then submits to salesman and/or regional engineer recommendations for improvement via the John Crane Application Data Information Sheet for approval.
  • Observes, collects, and evaluates customer data while working with the account manager and/or regional engineer.
  • Then reports seal program's results utilizing John Crane's current reliability management software, e.g. ServiceMax.
  • Provides customer training for maintenance and operations personnel as required.
  • Assists customer with the Management of Change process.
  • Collects new equipment data sheets from customer's project engineers for review by the account manager and/or regional engineer.

Skills

  • Our products include mechanical seals and systems, couplings, bearings, filtration systems, and predictive digital monitoring technologies.

This listing is sourced directly from Smiths Group's careers page and normalized into a canonical job model.