Manhattan Associates

Manhattan Associates

Learning Experience Designer

Atlanta, GA

Sponsorship not specifiedDetected 13 days ago
AccessibilityConfluenceSupply ChainCommunicationCollaborationWritingPlain LanguageSharePoint

About the role

  • In the warehouse, on the road and in the store, we make what was once impossible, possible.
  • If you want to tackle complex problems and redefine markets, you've come to the right place.

Responsibilities

  • Use AI tools to draft, refine, and adapt content, including course scripts, narration, and video outlines, to accelerate development and maintain consistency
  • Create and edit short-form instructional videos or tutorials using AI-assisted video tools, including voiceover, captioning, and visual enhancements
  • Partner with product managers, engineers, and subject matter experts to ensure accuracy and completeness of content
  • Manage version control and ensure content is current across multiple releases and delivery formats
  • Develop or update eLearning content using authoring tools such as Articulate 360 or Camtasia
  • Ability to manage multiple priorities in a fast-paced environment

Requirements

  • Bachelor's degree in Instructional Design, Technical Communication, English, or a related field
  • Demonstrated ability to understand complex technical concepts and explain them clearly for non-technical audiences
  • Experience collaborating with cross-functional teams, including product, engineering, and training teams
  • Proficiency with authoring, video, and AI content generation tools
  • Ideal Candidate Profile
  • The ideal candidate is part teacher, part translator, and part technical communicator.

Skills

  • Welcome to Manhattan.
  • Every day, our supply chain commerce technology connects two billion people to 20 billion consumer choices.

Benefits

  • Design, write, and edit learning materials such as instructor-led training guides, eLearning scripts, user guides, and quick reference materials
  • Develop structured documentation that supports both learning and performance, including system overviews, process documentation, and job aids
  • Maintain consistent voice, tone, and formatting across learning and technical content
  • Collaborate with instructional designers and trainers to align documentation with learning outcomes and training delivery
  • Apply adult learning principles, plain language standards, and UX writing best practices
  • 3+ years of experience in instructional design, technical writing, or a blended learning content role
  • Familiarity with learning management systems and documentation standards

This listing is sourced directly from Manhattan Associates's careers page and normalized into a canonical job model.