Manhattan Associates
Learning Experience Designer
Atlanta, GA
Sponsorship not specifiedDetected 13 days ago
AccessibilityConfluenceSupply ChainCommunicationCollaborationWritingPlain LanguageSharePoint
About the role
- In the warehouse, on the road and in the store, we make what was once impossible, possible.
- If you want to tackle complex problems and redefine markets, you've come to the right place.
Responsibilities
- Use AI tools to draft, refine, and adapt content, including course scripts, narration, and video outlines, to accelerate development and maintain consistency
- Create and edit short-form instructional videos or tutorials using AI-assisted video tools, including voiceover, captioning, and visual enhancements
- Partner with product managers, engineers, and subject matter experts to ensure accuracy and completeness of content
- Manage version control and ensure content is current across multiple releases and delivery formats
- Develop or update eLearning content using authoring tools such as Articulate 360 or Camtasia
- Ability to manage multiple priorities in a fast-paced environment
Requirements
- Bachelor's degree in Instructional Design, Technical Communication, English, or a related field
- Demonstrated ability to understand complex technical concepts and explain them clearly for non-technical audiences
- Experience collaborating with cross-functional teams, including product, engineering, and training teams
- Proficiency with authoring, video, and AI content generation tools
- Ideal Candidate Profile
- The ideal candidate is part teacher, part translator, and part technical communicator.
Skills
- Welcome to Manhattan.
- Every day, our supply chain commerce technology connects two billion people to 20 billion consumer choices.
Benefits
- Design, write, and edit learning materials such as instructor-led training guides, eLearning scripts, user guides, and quick reference materials
- Develop structured documentation that supports both learning and performance, including system overviews, process documentation, and job aids
- Maintain consistent voice, tone, and formatting across learning and technical content
- Collaborate with instructional designers and trainers to align documentation with learning outcomes and training delivery
- Apply adult learning principles, plain language standards, and UX writing best practices
- 3+ years of experience in instructional design, technical writing, or a blended learning content role
- Familiarity with learning management systems and documentation standards
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