Rochester Institute of Technology
Scheduler
Rochester, NY · Mid · Contract
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About the role
- Responsible for the daily coordination of provider assignments and maintaining and updating over 11,000 hours of requests per semester in the DAS staff portal system.
- The position oversees day-of scheduling for approximately 200+ access service providers, ensuring real-time coverage and rapid response to last-minute changes, cancellation, and absences.
- This role serves as the central communication hub for DAS, fielding a high volume of inquiries and dispatches from students, faculty, parents, and staff via phone, email, text, and in-person interactions.
Requirements
- Assists in the preparation and dissemination of information regarding degree programs, course requirements, curriculum updates, and marketing collateral
- Knowledge of office management, administrative procedures, and university operations to ensure effective workflow and coordination
- Knowledge of office software and databases, including tools for scheduling, data analysis, and managing academic records
- Knowledge of academic program structures, degree requirements, and course curricula to provide accurate information and support to students and faculty
- Ability to coordinate multiple tasks and responsibilities simultaneously, ensuring deadlines are met and operations run smoothly
- Associate's degree in related field
- 3 years of relevant experience
- This will be required to ensure your application is processed in a timely manner.
- Candidates must be eligible to work in the United States.
Compensation
- In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above.
- $17.90 - $28.60 Hourly
Company info
- If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-475-2424 or email your request to careers@rit.edu.
Equal opportunity
- Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
This listing is sourced directly from Rochester Institute of Technology's careers page and normalized into a canonical job model.