Holman

Holman

Service Advisor - AutoPark Honda

Cary, NC (US) · Part-time

Sponsorship not specifiedDetected 5 days ago
ExpressLogisticsCustomer SupportCommunication

About the role

  • Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What's Right throughout the last century.
  • AutoPark Honda has an outstanding opportunity for a Service Advisor to join their team and the Holman family!
  • We hire, train, empower, and reward exceptional people.

Responsibilities

  • Create false or misleading representations of identity (e.g., deepfakes or altered images/videos)

Skills

  • Answer interview questions on their behalf, or use AI tools in any way during the interview or other qualification process(es).
  • Misrepresent or embellish qualifications, skills, or experience

Compensation

  • At Holman, your total compensation goes beyond your paycheck.

Benefits

  • We offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match.
  • Our time off benefits include Paid Time Off (PTO), paid holidays, bereavement, and jury duty.
  • In addition, we offer paid pregnancy and parental leave, and supplemental paid military leave to eligible employees.
  • In geographic areas with statutory paid sick leave, part-time and temporary employees will receive a paid sick leave benefit that meets the mandated requirements.
  • If you are a person with a disability needing assistance with the
  • Health Insurance
  • Vision Insurance
  • Dental Insurance
  • Flexible Spending and Health Savings Accounts

Company info

  • Prepares service estimates, sells routine maintenance/repair services and conducts follow-ups regarding unsold services and customer inquires
  • Performs opening and closing responsibilities
  • Schedules appointments, answers phones and collects funds for services performed
  • Predicts the time needed for completion and stays in constant communication with the customer during the repair process
  • Assists with the coordination of alternate transportation, rental car reservations, shuttle etc.
  • Sell needed maintenance services and related parts to customers
  • Identify customer requests
  • Conduct a complete vehicle walk around
  • Present multi-point inspection results to customers
  • Recommend needed maintenance services and related parts
  • Conduct a detailed active delivery of each vehicle
  • Make appropriate prospecting and follow-up contacts with owners
  • Provide outstanding customer service in accordance with dealership policies
  • Write complete, accurate repair orders in accordance with dealership and manufacturer policies

Equal opportunity

  • Employment and Accommodations:
  • Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
  • If you are a person with a disability needing assistance with the application process, please contact HR@Holman.com
  • This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

This listing is sourced directly from Holman's careers page and normalized into a canonical job model.