Amperity

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New York, NY; Remote; Seattle, WA

Sponsorship not specifiedDetected 12 days ago

HRISCustomer SuccessCollaborationPlain Language

About the role

We're always eager to connect with individuals who are passionate about partnering with customers, helping them achieve their goals, and ensuring they get maximum value from our platform.
While we don't currently have an open position available, we're growing and regularly hire for a range of Customer Success roles across multiple levels.
If you're interested in joining Amperity's Customer Success Team but don't see an opportunity that you'd like to apply to, please submit your resume.

Our goal is to build a highly impactful, generational business.
whether what we build moves the business.
Whether you're troubleshooting technical issues, leading implementation projects, or proactively identifying opportunities for growth, you'll play a vital role in building long-term partnerships and driving customer success.

About Amperity-Why This, Why Now
Most customer data is a lie by omission.
Every consumer brand wants to know its customers.
Unfortunately, almost none actually do.
Data is scattered across a dozen systems, half of it contradicts the other half, and "insights" teams are forced to act on incomplete guesses.
We started Amperity ten years ago because that gap-between what a brand believes about its customers and what is true-is the most expensive problem in the industry, and nobody had solved it.
With a lot of hard work and a little bit of luck, we did.
Our patented identity resolution takes billions of messy, conflicting records and resolves them into an accurate picture of a real human being-in hours, not months.
That's not a feature; it's the foundation everything else stands on.
It's why more than 400 brands -like Alaska Airlines, Wyndham Hotels & Resorts, DICK'S Sporting Goods, Virgin Atlantic, and Brooks Running-trust us with the one thing they can't afford to get wrong, and why IDC named us a Leader in the category in 2026.
Now we're doing something harder.
We're rebuilding Amperity as an AI-first company-not bolting a chatbot onto old software, but putting agents at the center of how customer data actually gets used.
We shipped the industry's first identity resolution agent, then the first enterprise Customer Data Agent that turns a plain-language question into a live segment without waiting on an engineering queue.

This listing is sourced directly from Amperity's careers page and normalized into a canonical job model.