Hellotend
Assistant Studio Manager
New York, NY
Sponsorship not specified$66k-$70kDetected 12 days ago
LeadershipCommunicationProblem SolvingMentoringPublic Speaking
About the role
- We're committed to fostering a workplace where everyone feels seen, heard, and supported.
- Agency and recruiter notice: Tend does not accept unsolicited resumes or candidate submissions from staffing agencies or third-party recruiters.
- Any candidate submitted to Tend without a signed search agreement in place will not be considered a referred candidate, and Tend will not pay a fee for any resulting hire.
Responsibilities
- Support the Studio Manager in daily operations, including scheduling, inventory, and opening/closing routines.
- Manage front desk operations and lead the front desk team through interviewing, training, coaching, and performance feedback.
- Deliver financial presentations and track results to help meet revenue goals.
- Partner with the Studio Manager and broader teams (member experience, revenue cycle) to support a seamless guest journey.
- Organize and lead specialty treatment days (orthodontics and oral surgery).
- Oversee ordering of supplies, including Amazon shipments, and manage studio inventory.
- Optimize provider scheduling to balance team efficiency and guest needs.
- Drive patient (member) retention through outreach and follow-ups for unscheduled treatment.
- Collaborate with the entire clinical and non-clinical team to ensure high-quality guest and team experiences.
- You coach, train, and support others so they can succeed.
Requirements
- Experience leading or coaching a team.
- Maintain a strong understanding of insurance, schedule management, and treatment planning to support studio performance.
- Where specific state disclosures or postings are required by law, we provide this information as part of our hiring process or upon request.
Compensation
- $66,000 - $70,000 USD
- This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, and termination.
- Legal and Compliance Notice: Tend complies with all applicable federal, state, and local laws governing nondiscrimination, equal employment opportunity, pay transparency, and other employment-related requirements.
- Any candidate submitted to Tend without a signed search agreement in place will not be considered a referred candidate, and Tend will not pay a fee for any resulting hire.
Benefits
- 🩺 Health Comes First - Medical, dental, and vision insurance - plus our own Dental Wellness Program
- 🌴 Time to Recharge - Enjoy generous Paid Time Off (PTO) and company holidays - because rest is productive.
- 🛍️ Smart Spending Options - FSAs, HSAs, and pre-tax transit benefits
- 💸 Bonus Eligible - This role includes bonus potential based on both studio performance and your individual impact.
- This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, and termination.
Equal opportunity
- Tend is an Equal Opportunity Employer.
- Equal Opportunity Employer.
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This listing is sourced directly from Hellotend's careers page and normalized into a canonical job model.