OpenGov
Director, Professional Services
US | Illinois | Chicago · Director
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odds of building a lasting career here
Sponsors, but it's cap-subject — you still face the weighted lottery (~61% per draw at Level IV). Good if you win; have a cap-exempt backup on your list.
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DOL prevailing wage, 2026-27 wage year · Software Developers (15-1252) · Davenport-Moline-Rock Island, IA-IL. Wage level is derived by USCIS from the offered wage, occupation and worksite; the occupation shown is inferred from the job title.
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About the role
- and implementation experts responsible for implementing OpenGov solutions on time, on
- budget, and with high customer satisfaction.
- portfolio profitability across a defined product vertical, enabling project managers to
Responsibilities
- Lead a team that achieves results and delivers intended, measurable outcomes for the
- Lead project managers with the operational rigor that drives predictability in scope,
- Own forecast accuracy for the portfolio, including hours to complete, revenue recognition timing, and go-live dates.
- Lead the ongoing enhancement and codification of OpenGov's project delivery
- Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government.
Requirements
- implementation reality into product direction, to reduce the manual effort required to
Nice to have
- Track record of partnering with Product and Engineering organizations to influence
- Experience scoping and delivering custom or configured solutions in coordination with
- Strong analytical thinking, a systems perspective, and diligent process analysis skills.
- Strong initiative and innovative thinking, with the ability to work in detail and translate
- Ability to adapt to a rapidly changing product and respond strategically to customer
- Comfort working with delivery and product data directly, including utilization, effort, and escalation reporting.
- Communicate with confidence and credibility at the executive level, internally and with
- Comfortable using AI-native tools to accelerate workflows and improve efficiency.
Compensation
- Chicago, IL: $180,000 - $200,000
- On target ranges above include base plus a portion of variable compensation that is earned based on company and individual performance.
- The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate's geographical location.
Benefits
- Comprehensive healthcare options for individuals and families
- Flexible vacation policy and paid company holidays
- Paid parental leave, wellness stipends, and HSA contributions
- Benefits That Work for You
- Enjoy an award-winning workplace with the benefits to match, including:
Company info
- Manage P&L for portfolio profitability, including margin, utilization, and hours-over-budget performance.
- Drive efficiency gains during implementation so customers realize time to value as quickly as possible.
- Ensure proper resource planning against a rolling forecast.
- Participate in the sales process as needed to ensure proper scoping, resourcing, and
- Serve as the delivery organization's primary voice into Engineering partners for the
- Participate in roadmap and planning cycles as a standing partner, advocating for the
- Provide field validation for in-development features by coordinating design partners, early adopters, and pilot deployments within the portfolio, and by returning clear, timely
- Track and report the delivery impact of shipped product improvements, including
- Help shape release readiness from a delivery standpoint, ensuring that documentation,
- Serve in an executive sponsor role and travel to customer sites to solidify relationships and ensure projects remain on track.
- Build strong cross-functional and customer relationships that hold up under pressure
- Produce key customer references through high quality of delivery.
- Partner with cross-functional teams to secure required resources and to set appropriate
Visa & Work Authorization
- executive sponsor on projects within their portfolio.
This listing is sourced directly from OpenGov's careers page and normalized into a canonical job model.