GreatAmerica Financial Services
Sales Support Specialist
Cedar Rapids, IA
No sponsorshipDetected 30 days ago
Customer SupportLeadershipCommunicationCollaborationTime ManagementAdaptabilityMicrosoft Office
About the role
- Our exemplary customer service, our principle-centered business philosophy and our team-based operating approach are key to our success and growth.
- From personalized service to proactive solutions, our team is dedicated to enhancing customer satisfaction and fostering long-term relationships.
- If you're curious, collaborative, and committed to excellence, you'll thrive here.
Responsibilities
- At GreatAmerica, our Sales Support team members are integral to delivering the GreatAmerica Experience.
- Provide prompt, accurate, and consistent support that meets or exceeds quality metrics.
- Partner with sales teams to propose strategic recommendations and support customer programs throughout the agreement lifecycle.
Requirements
- Proficiency in MS Office and ability to navigate multiple systems.
- Please note, applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa.
- High school diploma required; Bachelor's degree in Business or related field preferred.
- Competitive Compensation
- Monthly Bonuses for Eligible Employees
- 401(k) and Company Match
- Annual Profit Sharing
- Paid Time Off
- Paid Vacation - starting at 80 hours annually for employees in their first year of service.
- Paid Sick Days
- Ten (10) per year with a conversion option for unused time.
- Ten (10) Paid Holidays per year
Nice to have
- High school diploma required
- Bachelor's degree in Business or related field preferred.
- 1+ year of customer relationship or financial services experience preferred.
Skills
- Active Listening & Accuracy
- Time Management & Organization
- Relationship Building & Interpersonal Skills
- Detail-Oriented & Solution Driven
Compensation
- Competitive Compensation
Benefits
- GreatAmerica Financial Services is a highly successful entrepreneurial company providing equipment financing to businesses across the United States.
- Build strong relationships and act as a trusted advisor, consulting on services and capabilities that benefit the customer.
Company info
- If your experience aligns closely, please apply.
- We value diverse backgrounds and adding new perspectives.
- We encourage you to apply if you can make a strong impact in this role at www.greatamerica.com/careers.
- We prioritize our customers' journey, ensuring every interaction is seamless and personalized.
- As an extension of sales, we are strategic partners-collaborating closely with our team to understand and address the unique needs of each customer.
- As a Sales Support Specialist, you'll be the go-to expert for our customers and internal teams, ensuring smooth execution of financing programs and driving value at every step.
- Educate customers on the leasing process and execute tailored solutions that add value.
- Facilitate onboarding and training for customers, helping their businesses grow efficiently.
Visa & Work Authorization
- Please note, applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa.
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This listing is sourced directly from GreatAmerica Financial Services's careers page and normalized into a canonical job model.