Florida Window & Door

Florida Window & Door

Call Center Representative

Lake Worth Beach, Florida, United States

Sponsorship not specifiedDetected 1 day ago
CRMOutbound SalesCustomer Support

About the role

  • Provide detailed information regarding our products, services, and installation processes.
  • Schedule appointments for estimates and consultations while maintaining a high level of customer satisfaction.
  • Fun, energetic, supportive team culture.

Responsibilities

  • Utilize a CRM system to document customer interactions and track leads.
  • Assist with customer follow-ups to ensure they have all necessary information and support.
  • Collaborate with team members to improve processes and customer interactions.

Nice to have

  • Experience using a CRM platform is a plus.
  • Comfortable working with call scripts and call-tracking software is a plus.

Benefits

  • Prior experience in outbound calling, telesales, vacation sales, timeshares, or appointment setting is a plus.
  • Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k) Paid Time Off

Company info

  • ๐Ÿ”ฅ $15/hr Guaranteed Pay + Uncapped Bonuses! ๐Ÿ”ฅ ๐Ÿ’ฐ Earn Up to $55 Per Demo Completed! ๐Ÿ’ฐ ๐Ÿ“ On-Site Appointment Setter Position (Not Remote) Florida Window & Door is a leader in the home improvement industry, specializing in the installation of high-quality impact windows and doors.
  • We are currently looking for a dedicated and enthusiastic Call Center Representative to join our team.
  • This role involves interacting with potential customers who are interested in our products and services, offering them excellent customer service, and ensuring their inquiries are addressed promptly and effectively.
  • Answer outbound calls from prospective customers with a positive attitude and actively listen to their needs.

This listing is sourced directly from Florida Window & Door's careers page and normalized into a canonical job model.