Florida Window & Door
Call Center Representative
Lake Worth Beach, Florida, United States
Sponsorship not specifiedDetected 1 day ago
CRMOutbound SalesCustomer Support
About the role
- Provide detailed information regarding our products, services, and installation processes.
- Schedule appointments for estimates and consultations while maintaining a high level of customer satisfaction.
- Fun, energetic, supportive team culture.
Responsibilities
- Utilize a CRM system to document customer interactions and track leads.
- Assist with customer follow-ups to ensure they have all necessary information and support.
- Collaborate with team members to improve processes and customer interactions.
Nice to have
- Experience using a CRM platform is a plus.
- Comfortable working with call scripts and call-tracking software is a plus.
Benefits
- Prior experience in outbound calling, telesales, vacation sales, timeshares, or appointment setting is a plus.
- Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k) Paid Time Off
Company info
- ๐ฅ $15/hr Guaranteed Pay + Uncapped Bonuses! ๐ฅ ๐ฐ Earn Up to $55 Per Demo Completed! ๐ฐ ๐ On-Site Appointment Setter Position (Not Remote) Florida Window & Door is a leader in the home improvement industry, specializing in the installation of high-quality impact windows and doors.
- We are currently looking for a dedicated and enthusiastic Call Center Representative to join our team.
- This role involves interacting with potential customers who are interested in our products and services, offering them excellent customer service, and ensuring their inquiries are addressed promptly and effectively.
- Answer outbound calls from prospective customers with a positive attitude and actively listen to their needs.
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This listing is sourced directly from Florida Window & Door's careers page and normalized into a canonical job model.