The Hartford

Livestock Operations Associate

Omaha, NE

Sponsorship not specified$46k-$69kDetected 12 days ago

Customer SupportCommunicationAdaptabilityUnderwriting

About the role

Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too.
Join our team as we help shape the future.
The Livestock Operations Associate works under general supervision to handle customer service and administrative duties supporting Livestock Department operations including Livestock Insurance policy processing, claims processing.

Perform accurate and timely livestock insurance policy data entry/issuance.
Validate agent licensing using internal systems manual procedures.
Organize and maintain livestock policy files in accordance with QAT and livestock documentation standards.
Prepare, validate, and distribute certificates of mailing and other proof of delivery documentation in compliance with applicable livestock insurance regulatory requirements.
Manage and distribute emails from multiple shared/group inboxes, triaging inquiries and routing correspondence to the appropriate individual Underwriters in a timely and organized manner.
Work closely with all Livestock Teammates to deliver Internal & External Customer Service
Effectively prioritize and manage daily workload while supporting teammates with livestock policy and questions.
Collect, distribute, and manage mail and package deliveries, including livestock related documents.
Order and manage office supplies.
Agency Management Support

Ability to prioritize tasks and meet deadlines
must be able to complete tasks with an attention to detail
Must be willing to work effectively independently, as well as in a team
Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role.
2+ years of Customer Service, Operations or Insurance experience required; Livestock/Agricultural experience preferred
Effective Communication Skills
Strong Customer Service Orientation
Solid business skills; PC, software, keyboarding and strong data entry skills
Adaptable/flexible; open to change
Excellent verbal and written communication skills; writes clearly and effectively; edits work for spelling and grammar
Ability to prioritize tasks and meet deadlines; must be able to complete tasks with an attention to detail
Support team leader/manager on team projects

The listed annualized base pay range is primarily based on analysis of similar positions in the external market.
Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role.
The base pay is just one component of The Hartford's total compensation package for employees.
Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition.
The annualized base pay range for this role is:
$46,222 - $69,333

Update agency management systems with new or revised contracts, licensing, and appointment information coordination through Home Office.
About Us | Our Culture | What It's Like to Work Here | Perks & Benefits

Operations Associate - DD11AN
We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies.
Direct customers to appropriate underwriting, claims resources when needed.

Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age
Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

This listing is sourced directly from The Hartford's careers page and normalized into a canonical job model.