Starburst

Starburst

Technical Engagement Manager

Charlotte, NC

Sponsorship not specified$135k-$165kDetected 29 days ago
SQLAWSGCPAzureCloud PlatformsDockerKubernetesSparkOnboardingCommunicationProblem Solving

About the role

  • Starburst Data is seeking a highly skilled and experienced Technical Engagement Manager to join our dynamic team.
  • As a Technical Engagement Manager, you will serve as a trusted advisor to our customers, helping them maximize the value of their data and achieve their business objectives.
  • As a Technical Engagement Manager at Starburst you will:

Responsibilities

  • Build and nurture strong relationships with the champion, who serves as the internal advocate for the engagement within the customer organization.
  • Offer support and guidance to the champion throughout the engagement process, helping them navigate internal processes and mobilize resources as needed.
  • Proactively address concerns and objections raised by other stakeholders, leveraging insights from the champion and executive buyer to overcome obstacles and drive alignment.
  • Collaborate with sales teams to understand customer needs and objectives to identify new use cases and/or adoption opportunities.
  • Drive adoption of Starburst culminating in the Customer reaching its success criteria.
  • Partner with internal teams, including architects, engineers, and project managers, to ensure successful delivery of services.
  • Drive continuous improvement in processes and methodologies to enhance customer satisfaction and project delivery efficiency.
  • Build your career at Starburst
  • By building alongside top talent, we're empowered to take ownership of our careers and drive meaningful change.

Requirements

  • Ability to Travel: This role will require 25% in-person travel for purposes including but not limited to new hire onboarding, team and department offsites, customer engagements, and other company events.

Nice to have

  • Bachelor's degree in business, technology, or a related field.
  • Deep understanding of data architecture principles, including data modeling, data integration, and data warehousing.
  • Proficiency in SQL and experience with distributed query engines (e.g., Presto, Trino, Apache Spark).
  • Strong problem-solving skills and the ability to think strategically about business challenges and technical solutions.
  • Proven track record of successfully managing customer engagements and delivering business outcomes.
  • Experience with cloud platforms (e.g., AWS, Azure, Google Cloud) and containerization technologies (e.g., Docker, Kubernetes) is a plus.

Skills

  • Actual compensation packages are determined based on relevant skills, experience, education and training, and specific work location.

Compensation

  • $135,000 - $165,000 USD
  • Build your career at Starburst
  • All-Stars have the opportunity and freedom to realize their true potential.
  • By building alongside top talent, we're empowered to take ownership of our careers and drive meaningful change.
  • Anchored in industry-proven technology and unprecedented success, All-Stars are taking on the challenge everyday to disrupt our industry - and the future.
  • This includes a variety of benefits like competitive pay, attractive stock grants, flexible paid time off, and more.
  • For more information, connect with the recruiting team or Hiring Manager during the process as they can provide more detailed information about the salary range.

Benefits

  • All employees receive equity packages (ISOs) and have access to a comprehensive benefits offering.
  • The salary range provided for this role reflects the minimum and maximum targets for candidates across all U.S. locations and could be inclusive of variable compensation, such as commission or bonus.

Company info

  • Serve as one of the primary points of contact for customers throughout the engagement lifecycle.

This listing is sourced directly from Starburst's careers page and normalized into a canonical job model.