Blue J

Senior GTM Systems Administrator

Toronto, CAN · Senior

Sponsorship not specified$103k-$142kDetected 8 days ago

LLMsAccessibilitySalesforceCRMSalesProcess ImprovementRecruitingCustomer SuccessResearchCommunicationCollaboration

About the role

We're looking for a Senior GTM Systems Administrator to support and continuously improve the go-to-market systems that power Marketing, Sales, and Customer Success.
Reporting to the Senior Manager, GTM Systems, you'll own the day-to-day administration of our GTM technology stack, configuring, maintaining, troubleshooting, and optimizing the systems our teams rely on.
You'll manage inbound requests, resolve technical issues, implement system enhancements, and identify opportunities to automate repetitive processes and improve efficiency.

Systems Administration & Configuration Administer, configure, and maintain Blue J's GTM technology stack, including Salesforce, CPQ, and marketing automation platforms.
Deliver configuration updates and enhancements in alignment with established timelines and project priorities.
Ticket Management & User Support Provide first-line support for system requests from Marketing, Sales, and Customer Success.
Triage, prioritize, and resolve support requests in accordance with defined service level agreements (SLAs).
Documentation & User Enablement Create and maintain documentation that enables users to effectively navigate and use GTM systems.
Support users by providing guidance, documentation, and training resources that encourage self-service where appropriate.
Identify recurring requests and develop scalable resources to improve the user experience.
Continuously evaluate processes and implement improvements that increase efficiency, scalability, and consistency across GTM systems.
Maintain accurate, reliable data across connected systems, including billing platforms and the data warehouse.
Cross-Functional Collaboration Partner with stakeholders across Marketing, Sales, and Customer Success to understand business needs and support system improvements.

What You Offer Blue J 5+ years of experience administering Salesforce in a professional environment
While all candidates are expected to bring directly relevant experience, the top of the range is typically reserved for individuals who demonstrate exceptional depth in the role's core competencies, a strong track record of impact in similar environments, and the ability to operate with a high degree of autonomy from day one.

Experience with Chargebee, Agency, DocuSign, Customer.io, Gong, and/or Zendesk.
A mission-driven culture where your work directly advances clarity, efficiency, and accessibility in tax research.
A collaborative, ambitious, and supportive team that values innovation, respect, and fun.
The excitement of a fast-growing, well-funded company with clear momentum, and the resources to back bold initiatives.
A human will review each application and get back to you as soon as possible.
We appreciate your patience and look forward to connecting with you!
TA Manager Meet Paul H.
We value inclusiveness and are an equal opportunity employer.

Compensation The base pay range for this role is $103,000 - $142,000 CAD per year.
Final compensation will be set fairly and thoughtfully based on experience, expertise, and alignment with the role's responsibilities.
Backed by a $122M USD Series D funding round, we're scaling rapidly across North America and the UK while continuing to push the boundaries of what's possible with AI.

You A rare opportunity to help shape and support the systems that power the revenue engine of a fast-growing, well-funded SaaS company.
Competitive base salary, stock options, and benefits designed to support you and your family.
We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

This listing is sourced directly from Blue J's careers page and normalized into a canonical job model.