Culture Amp
Business Systems Lead (Quote-to-Cash)
Austin TX
Sponsorship not specified$150k-$177kDetected 6 days ago
BigQuerySnowflakeComputer VisionCanvaSalesforceSalesRecruitingPerformance ManagementResearchCommunicationMentoringNetSuite
About the role
- Mentor teammates on Q2C best practices and contribute to the technical growth of the GTM Systems team.
- Direct experience implementing or operating DealHub CPQ and DocuSign CLM (or comparable enterprise CPQ/CLM tools) in a subscription-management context.
- Salesforce Admin, Advanced Admin, and Platform App Builder certifications, with active progress toward additional advanced certifications (e.g., Salesforce Application Architect, CPQ Specialist).
Responsibilities
- Own Q2C solutions end to end. Design the technical solution and integration patterns across Salesforce, DealHub CPQ, DocuSign CLM, and collaborate with teams owning downstream systems like NetSuite and our data warehouse.
- Be the primary technical partner for Deal Desk, Finance, P&P, and Legal - translating challenging business problems into clear, scalable system designs and credible delivery commitments.
- Drive the Q2C roadmap alongside the Director and stakeholders - defining the initial problem, creating a detailed plan, and seeing it through to post-launch success across multi-quarter programs.
- Eliminate technical debt. Proactively identify and remediate the QTC tech debt that's accumulated through Q2C transformation, and prevent new debt by setting and enforcing design standards.
- Partner with downstream teams to maintain and scale critical integrations, and serve as the GTM Systems voice in cross-team architecture conversations.
- Produce clear, useful documentation - data flows, solution designs, runbooks, and how-to guides - so the system is operable by the broader team.
- You will design the technical solution, build the most complex parts of it yourself, and partner directly with Deal Desk, Finance, Pricing & Packaging, and Legal to make sure what we build is what the business actually needs.
- Deep, hands-on expertise across the Quote-to-Cash lifecycle, including the specific stakeholder needs and design trade-offs that exist within it (Deal Desk, Finance, P&P, Legal).
- Our rewards are designed to support different needs and life stages, recognising that what matters most can vary from person to person.
- If you're interested in joining us, we strongly encourage you to apply and help us build a more diverse and impactful team.
Requirements
- A strong ownership mindset and proven track record of handling architecture and execution on complex
- Hands-on experience with Salesforce development.
- Please note, you must be legally authorised to work in the United States (for the duration of employment) in order to work at Culture Amp.
- You'll be a great fit if you have:
Nice to have
- Direct experience implementing DealHub CPQ end-to-end
- Experience with DocuSign CLM advanced features (CLM workflows, Gen, Negotiate)
- Salesforce Application Architect or System Architect certifications, or CPQ Specialist
- Hands-on experience with NetSuite billing integration patterns
- Experience designing ARR / subscription analytics models in a CDW (Snowflake, BigQuery, etc.)
- Previous experience working directly in a Deal Desk, Sales Operations, or Finance Operations team - so you understand the work from the user's perspective, not just the system's
- A MacBook and budget to set up your home workspace, enabling flexibility
Skills
- Culture Amp is backed by leading venture capital funds and has offices in the US, UK, Germany and Australia.
- Culture Amp has been recognized as one of the world's top private cloud companies by Forbes and most innovative companies by Fast Company.
- For more information visit cultureamp.com.
Compensation
- $150,000 - $177,000 USD
- Five annual social impact days to to give back to causes that matter to you
Benefits
- We offer competitive pay and a total rewards package designed to support you at work and in life.
- Equity through our Employee Share Option Program, so you can share in our long-term success
- Learning programs and coaching to help you thrive and grow
- Quarterly refresh days, an extended end-of-year break and a monthly allowance to support your wellbeing and lifestyle
- Inclusive parental leave from day one
- Medical insurance coverage for you and your family (Available for US & UK only)
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This listing is sourced directly from Culture Amp's careers page and normalized into a canonical job model.