WSU

Psychology Clinic Office Coordinator

Pullman, WA · Full-time

No sponsorship$28k-$357kDetected 11 days ago

ComplianceHRISCustomer SupportHIPAAResearchAccounts Payable

About the role

Washington State University's College of Arts & Sciences Psychology Department is now accepting applications for a Psychology Clinic Office Coordinator.
The successful candidate will begin as either a Program Specialist 2 or Program Specialist 3, depending on finalist level of experience and duties formally assigned.
As the Psychology Clinic Office Coordinator, you will be the primary point of contact for students, supervisors, and clients.

Facilitate HIPAA training and guidance to clinic staff and support ongoing compliance initiatives.
Maintain the clinic website, manage till cash and office supplies purchasing, and work with facilities and IT services when needed.
Counsel clients regarding financial responsibilities, billing practices and manage the online payment system (Touchnet)
Process client billing transactions and maintain accurate financial records.
Maintain client files for completeness and compliance with clinic policies, HIPAA regulations, and requirements.

Additional Required Qualifications for All Candidates:
Experience with invoice billing and accounts receivable
Experience with confidential records
Application Instructions: Applicants must upload the following required documents to their online application.
Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements.
Required Qualifications Program Specialist 2:
Required Qualifications for Program Specialist 3:

Act as the primary liaison for clinic contracts and partnerships with internal and external agencies.
Field incoming phone calls, schedule appointments, greet clients, and provide information regarding clinic services and procedures.
Conduct monthly and annual audits of client accounts to ensure billing accuracy and account reconciliation.
Run annual reports for Security Risk Assessment, Accounts Receivable reports, PCI assessments, Service Center applications, and cost review.
Facilitate student and staff onboarding, training, and system access.

Successful candidates are typically hired at the beginning of the salary range and receive scheduled salary increment increases in accordance with WAC 357-28.
In accordance with RCW 49.58.110, the above salary reflects the full salary ranges for this position.

WSU offers a comprehensive benefits package which includes paid sick and vacation leave
medical, dental, life and disability insurance package for employees and dependents
deferred compensation, optional supplemental retirement accounts
and employee tuition waiver.
For additional information, please review the detailed Summary of Benefits offered by WSU for Classified staff and Total Compensation.
Bachelor's degree or equivalent education/experience.

This listing is sourced directly from WSU's careers page and normalized into a canonical job model.