Freshworks
AI Product Marketing Manager
San Mateo, , United States
Sponsorship not specified$161k-$200kDetected 15 hours ago
Machine LearningAgentic AIProduct ManagementSalesCustomer SuccessResearchCommunicationPublic Speaking
About the role
- Organizations everywhere struggle under the crushing costs and complexities of "solutions" that promise to simplify their lives.
- Software is a choice that can make or break a business.
- Business software has become a blocker instead of ways to get work done.
Responsibilities
- Own product marketing for AI capabilities within the Freshservice platform, including positioning, messaging, and launches.
- For assigned AI product areas, partner with Product Management throughout the product lifecycle to influence roadmap, define customer value, and prepare launches.
- Drive content and external-facing assets that communicate Freshworks' point of view on AI and the uniqueness of our approach.
- Develop differentiated messaging that clearly communicates the business value of AI features for IT administrators, IT leaders, and enterprise buyers.
- Lead cross-functional launch planning with Product, Marketing, Sales, Customer Success, Enablement, and PR.
- Create sales enablement content including presentations, battlecards, FAQs, demos, and competitive messaging.
- Develop customer-facing assets including web, content, blogs, videos, webinars, and launch campaigns.
- Partner with Demand Generation and Lifecycle Marketing to drive AI feature awareness, adoption, and customer engagement.
- To create a better experience for their customers and employees.
- Create better or worse experiences.
Compensation
- The annual base salary range for this position is $161,000 - $200,000.
Benefits
- With a fresh vision for how the world works.
Company info
- At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities.
Equal opportunity
- We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business.
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This listing is sourced directly from Freshworks's careers page and normalized into a canonical job model.