insticator
Technical Product Manager
US - Remote - 100%, New York, United States
Sponsorship not specifiedDetected 20 days ago
Data ScienceProduct ManagementProduct StrategyStakeholder ManagementCustomer SuccessResearchLeadershipCommunicationProblem SolvingAdaptabilityOrganizational Skills
About the role
- The Technical Product Manager will serve as the bridge between our business teams, customers, and engineering organization.
- Reporting directly to the CTO, this role is responsible for identifying, prioritizing, and driving resolution of product issues, workflow gaps, usability improvements, and feature requests across COOLAI and related platforms.
- The ideal candidate is highly technical, comfortable working in ambiguity, able to independently investigate issues, and capable of coordinating across Engineering, Data Science, Product, Sales, Customer Success, and Operations teams.
Responsibilities
- This allows us to fail fast, create in real-time, and build an open company culture.
- Own intake and triage process for product feedback and issues
- Partner with Sales and Customer Success teams to gather user insights
- Drive continuous improvement of internal workflows and processes
- Coming soon in 2026, COOL AI is a next-generation advertising platform that builds, buys, and optimizes digital ad campaigns faster and smarter using AI.
- We creatively integrate new elements in innovative combinations, fueled by our optimism to drive success.
- Our open-mindedness allows us to embrace new ideas and approaches, empowering us to lead our industry through bold initiatives.
- That's just part of the values that drive us to greatness.
Requirements
- 3-7 years of experience in Product Management, Technical Product Management, Solutions Engineering, or similar role
- Experience working closely with software engineering teams
- Strong understanding of SaaS products and web applications
- Ability to troubleshoot technical issues independently
- Experience writing detailed product requirements and user stories
- Ability to work in ambiguity
Nice to have
- Experience with AI, AdTech, MarTech, DSPs, SSPs, or digital advertising is highly preferred
Skills
- Strong communication and stakeholder management skills
Benefits
- Health, Dental and Vision Insurance
- Flexible work schedule
- At the COOL company, we believe in creating a win-win environment where everyone benefits.
Company info
- We're defiant, and that's in our blood.
- Challenging the status quo is a central part of who we are.
- We're capable of much more than what others deem impossible.
- This position offers significant growth opportunities and direct exposure to company leadership, AI-driven advertising technology, and next-generation marketing automation products.
- At the COOL company, we provide you with the autonomy and creativity needed to own your role.
- At the COOL company, we believe in being C.O.O.L.: Creative - we look to find solutions that others can't and new ways of doing things that are smarter, faster, better and more efficient.
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