Dropbox
Staff Site Reliability Engineer, Production Engineering
Remote - Canada: Select locations · Staff+
Sponsorship not specified$205k-$277kDetected 6 days ago
Distributed SystemsSite Reliability EngineeringIncident ResponseLeadershipCommunicationCollaborationMentoring
About the role
- Our Engineering Career Framework is viewable by anyone outside the company and describes what's expected for our engineers at each of our career levels.
- Many teams at Dropbox run Services with on-call rotations, which entails being available for calls during both core and non-core business hours.
Responsibilities
- Define and evolve Dropbox's company-wide technical reliability strategy to support the changing engineering environment created by AI-assisted and agentic software development.
- Lead cross-team initiatives that reduce reliability risk as software delivery velocity, pull request volume, service complexity, and incident volume increase.
- Partner with engineering leaders and platform teams to improve monitoring, alerting, debugging, SLOs, SLAs, and incident response systems at company scale.
- Identify emerging reliability risks introduced by AI-enabled development workflows and design scalable systems, processes, and guardrails to mitigate them.
- Drive clear communication and alignment with senior stakeholders on reliability priorities, tradeoffs, risks, and execution progress.
Requirements
- BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent technical experience.
- 12+ years of experience in software engineering, site reliability engineering, infrastructure engineering, or related technical roles.
- Deep experience with distributed systems, production operations, observability, incident response, SLOs/SLAs, debugging, and reliability risk management.
Nice to have
- Experience adapting reliability strategies, developer tooling, or operational processes for AI-assisted software development workflows.
- Experience leading reliability improvements in environments with high deployment velocity, complex service dependencies, and large-scale production systems.
- Track record of mentoring senior engineers, setting technical standards, and spreading reliability best practices through documentation, reviews, talks, or architecture guidance.
- Familiarity with AI-enabled tooling, agentic development workflows, or operational risks introduced by rapid automation in the software development lifecycle.
- $204,900 - $277,200 CAD
Skills
- Role Description
- Check out our blog post on this topic and more here.
Compensation
- Canada Pay Range
- $204,900 - $277,200 CAD
Benefits
- Set multi-year reliability goals, standards, and roadmaps across observability, debugging, incident management, service health, and operational readiness.
Company info
- If a team has an on-call rotation, all engineers on the team are expected to participate in the rotation as part of their employment.
Apply directly at Dropbox →Create a free account for alerts like thisView Dropbox immigration profile
This listing is sourced directly from Dropbox's careers page and normalized into a canonical job model.