Stord
Sr Deployment Technical Program Manager
Remote, United States · Senior
Sponsorship not specifiedDetected 9 days ago
Data ScienceA/B TestingSalesforceSupply ChainLogisticsProcess ImprovementVendor ManagementCustomer SupportAutoCADRoboticsResearch
About the role
- Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands.
- Stord is rapidly growing and is on track to double our revenue in the next 18 months.
- Stord's end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order.
Responsibilities
- Deployment Playbooks: Develop comprehensive, scalable deployment playbooks for hardware installations, facility layout modifications, and labor management transitions.
- Capital Project Execution: Manage the cost, schedule, and risk management of large-scale automation deployments across multiple distribution centers, ensuring minimal disruption to ongoing customer service levels.
- Continuous Improvement: Lead Lean/Six Sigma initiatives on the warehouse floor to optimize travel distance, material flow, and throughput capacity alongside new automation deployments.
- Standard Operating Procedures (SOPs): Create, document, and train local facility management teams and warehouse associates on the new operational standards defined by Stord Labs.
- Develop comprehensive, scalable deployment playbooks for hardware installations, facility layout modifications, and labor management transitions.
- Manage the cost, schedule, and risk management of large-scale automation deployments across multiple distribution centers, ensuring minimal disruption to ongoing customer service levels.
- Stord is leveling the playing field for all brands to deliver the best consumer experience at scale.
- With Stord, brands can increase cart conversion, improve unit economics, and drive sustained customer loyalty.
- While the core innovation team validates new robotics and operational designs within the lab, your mandate is to take those validated experiments and scale them out.
- You will manage the deployment of automation into pilot sites and lead network-wide rollouts.
Requirements
- Bachelor's degree in Computer Science, Industrial Engineering, Supply Chain, or a related technical discipline.
- 8+ years of experience in Technical Program Management, Engineering Management, or complex cross-functional delivery roles.
- Strong domain knowledge of supply chain systems, warehouse automation, robotics integration, or fulfillment operations.
- Proven experience leading vendor management processes, including RFPs, evaluation frameworks, and strategic partnership development.
- Ability to travel up to 30% of time supporting rollout.
Nice to have
- Prior experience in innovation labs, R&D environments, or advanced manufacturing/automation programs.
- Familiarity with warehouse data ecosystems and system architectures (WMS, OMS, WES, WCS).
- Exposure to data science, simulation, or digital twin initiatives supporting operational optimization or AI-driven forecasting.
Compensation
- Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms.
Benefits
- Hundreds of leading DTC and B2B companies like AG1, True Classic, Native, Seed Health, quip, goodr, Sundays for Dogs, and more trust Stord to deliver industry-leading consumer experiences on every order.
Company info
- To meet and exceed this target, Stord is strategically scaling teams across the entire company, and seeking energetic experts to help us achieve our mission.
This listing is sourced directly from Stord's careers page and normalized into a canonical job model.