First American Bank

First American Bank

Personal Banker

Naperville, IL, US · Mid

Sponsorship not specified$36k-$40kDetected 23 hours ago
SalesCold OutreachOutbound SalesCustomer SupportResearch

About the role

  • As the largest privately held bank in Illinois, we now have over 60 locations and assets of $8+ billion.
  • Our employees have the experience and vision to meet the needs of savers, borrowers, and businesses in the 21st century.
  • First American Bank can offer employees a level of visibility, career growth, and stability that is difficult to find in many larger corporations.

Responsibilities

  • Plan, prepare, and deliver a tailored sales presentation ensuring our products and services are effectively presented to the customer.
  • Responsible for taking Home Equity and other retail loan applications, as well as closing loans, and referring mortgages to internal partners.

Requirements

  • High School degree or equivalent required.
  • Minimum one year of personal banking, customer service, or sales experience required.Ability to handle cash transactions and proficient in working with US currency.
  • Must be professional, comfortable speaking with external and internal contacts with a demonstrated ability to tailor the message appropriately to the audience and situation effectively.
  • Demonstrated ability to convey thoughts and ideas effectively and succinctly via written formats, including emails, letters, and electronic platforms.
  • Proficiency with Microsoft 365 products and applications, including the ability to effectively prepare or review documents, procedures, and reports.
  • Demonstrated ability to learn new systems and applications, as well as the ability to understand, adapt and adjust responsibilities/workflows as a result of system upgrades.
  • Punctuality is required to maintain First American Bank's customer service standards.
  • Comprehensive training and professional development are provided to adequately prepare employees, equipping individuals with the skill sets to succeed the role.
  • Trainings will include technical and customer service topics via classroom style, electronic, and one-on-one trainings.
  • This position requires the individual to take loan applications and close loans.
  • This position may require the employee to register and maintain registration with the Nationwide Mortgage Licensing System & Registry (NMLS).
  • Maintain professional standards relating to spelling and grammar.
  • Maintain credibility through professional demeanor, appearance, and presence by modeling standards appropriate to our environment and industry.
  • Maintain good working relationships with internal partners by exhibiting exemplary interpersonal skills, adopting a constructive, solutions-focused approach.
  • Use sound professional judgment to balance the interests of the organization and customer, understanding and using available resources to mitigate risks.

Nice to have

  • College degree in business or related field a plus.
  • Proven track record of sales experience preferred.

Compensation

  • $36k-$40k

Company info

  • Job Description First American Bank was founded in Chicago, and over the years has expanded throughout Wisconsin and Florida.
  • We are a community bank at heart with international expertise, traditional values, and a forward-looking philosophy.
  • Identify and engage in sales conversations with customers and assist them in selecting banking products and services that best meet their needs.
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This listing is sourced directly from First American Bank's careers page and normalized into a canonical job model.