Bswift

Senior Program Manager

Remote- US · Senior

Sponsorship not specified$110k-$135kDetected 14 days ago

Project ManagementProcess ImprovementLeadershipCommunicationCollaborationProblem Solving

About the role

AI is part of that toolkit, not a side project.
A portfolio of high-stakes programs tied to financial and operational outcomes: revenue generation, cost optimization, client retention, and platform scale.

The business result. You'll build and manage timelines, milestones, and deliverables. You'll change the plan when that's what hits the result.
Hands-on problem solving when the outcome demands it. You build solutions yourself rather than wait, whether that's standing up an AI agent, designing a new process, or stepping into adjacent work outside your lane.
Opportunities for career growth, including training and access to resources to support your career progression.
You'll use whatever combination of planning, execution, influence, and hands-on work it takes to deliver them.
Own what you don't own. Look across the silos and push for action when no one else is. Get names, commitments, and follow-ups.
The programs you touch deliver the business result, and executives can describe what you own and why it matters without you in the room.
Professional Development: Opportunities for career growth, including training and access to resources to support your career progression.
We Pursue Excellence, Embrace Accountability, Deliver Superior Service, and strive to Be A Great Place To Work.
You already build or use agents, custom skills, and automations to accelerate analysis, communication, and execution.

A track record of owning business outcomes such as revenue, cost, retention, and performance metrics.
Experience leading complex programs that span multiple projects, stakeholders, and functions.
Demonstrated ability to influence cross-functional teams without direct authority.
Required:
8+ years of direct experience in health and welfare benefits administration. Operations, client delivery, or implementation inside a benefits admin platform, TPA, or carrier.
Direct exposure to executive audiences. You've presented to senior leadership and held the room.
Strong financial acumen and a working partnership with Finance.
Fluent, daily use of AI in your work. You already build or use agents, custom skills, and automations to accelerate analysis, communication, and execution. You stay current on what's new and adopt it fast.
Fluency moving between strategy and execution. Comfortable in front of an executive and equally comfortable getting into the weeds.
Fluency with carrier feeds, OE cycles, COBRA, ACA reporting, eligibility, and the operational complexity of delivering benefits at scale.
Education: Bachelor's degree or equivalent industry experience. Deep, hands-on experience in benefits administration will be weighed at least as heavily as formal education.

A history of being trusted with the hardest accounts or most visible programs.
Fluency moving between strategy and execution.
Comfortable in front of an executive and equally comfortable getting into the weeds.
Sharp written communication.
Strongly preferred:

A compensation package that recognizes your skills, experience, and contributions, including performance-based incentives for most roles.
In the spirit of pay transparency, we are excited to share the base salary range for this position is $110,000-$135,000, exclusive of fringe benefits or potential bonuses.
If you are hired at bswift, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience.
In addition to those factors - we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer.
Please keep in mind that the range mentioned above is the full base salary range for the role.
Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth.

Access to health, dental, and vision plans to support your wellness and that of your family.
8+ years of direct experience in health and welfare benefits administration.
Operations, client delivery, or implementation inside a benefits admin platform, TPA, or carrier.
Options to help you plan for a secure financial future with employer-sponsored retirement savings programs.
Programs focused on mental health, financial planning, and wellness resources to help you thrive inside and outside of work.
At bswift, your work directly contributes to transforming how organizations approach benefits administration and client engagement.

Become the preeminent benefits administrator through exceptional people, innovative technology, and delighted customers.
And our values are at the heart of everything we do to accomplish that mission.
We take pride in having an engaged, collaborative team that goes the extra mile to get the job done right.
bswift has been regularly named one of Chicago's Best and Brightest Companies to Work For®, as well as one of the Nation's Best and Brightest Companies to Work For® year after year.
We offer a fun, flexible, and creative environment where you can grow both professionally and personally.
If you have what it takes to join our award-winning culture, we'd love to hear from you!
A work environment that encourages collaboration, open communication, and creative problem-solving, where your voice and ideas are valued.
We are dedicated to fostering an inclusive workplace that celebrates diversity and values each team member's unique contributions.

This listing is sourced directly from Bswift's careers page and normalized into a canonical job model.