Talos
Account Manager, Americas
New York
Sponsorship not specifiedDetected 98 days ago
Account ManagementCommunicationCollaboration
About the role
- At Talos, you'll find an environment that champions kindness and respect, values diverse perspectives, and upholds inclusivity at every turn.
- In our pursuit of excellence, we foster a culture of trust, integrity, collaboration, and mutual growth.
- You will be responsible for executing a comprehensive account management strategy.
Responsibilities
- Own and manage the full post-contract lifecycle for new and existing Talos clients, from onboarding through ongoing support
- Maintain and manage revenue forecasts, with a focus on identifying cross-sell and upsell opportunities
- Partner closely with Sales, Product, Solutions, and Engineering teams to ensure client needs are met and represented in product development
- Build and nurture strong client relationships, providing consultative guidance on trading workflows and platform usage
- Drive client value realization while maximizing long-term contract value
- Talos: "The company best suited to drive institutional adoption is one that understands traditional capital markets deeply and is forward-thinking enough to fully grasp the promise of crypto.
Requirements
- 3+ years of experience in account management or a similar client-facing role (e.g., Sales Trading, Execution/Algo Sales)
- Background in traditional capital markets required
- Experience with electronic trading platforms and workflows
- Demonstrated ability to work with clients to solve complex trading or technology-related challenges
- Excellent verbal and written communication skills
Nice to have
- Global offsites and team outings
- Experience managing commercial discussions and/or contract negotiations preferred
- Familiarity with digital assets and crypto markets preferred
Compensation
- Unlimited Vacation + a PTO bonus: Employees that take 15 days of vacation, with 5 days being consecutive, receive a $2000 USD bonus.
Benefits
- Retirement plan contributions
- If you need any assistance or accommodations due to a disability, please let us know at careers@talos.com.
- Some of our benefits include:
- Unlimited Vacation + a PTO bonus: Employees that take 15 days of vacation, with 5 days being consecutive, receive a $2000 USD bonus.
- Bonus and stock ownership
- Medical, dental, and vision insurance
- Paid parental leave for 20 weeks, after 1 year of service
- You will also enjoy a comprehensive array of competitive benefits, regardless of your location, within our warm, welcoming, and ambitious company culture.
Company info
- to advance the mass adoption of digital assets by seamlessly connecting institutions to the digital asset ecosystem.
- We are committed to building the most innovative and trusted platform in the world, supporting the entire trading lifecycle.
- We believe every member of our team brings invaluable insights and abilities that drive Talos forward.
- We are a tight-knit yet globally distributed team of highly experienced engineers and business leaders, with hubs in New York, London, Singapore, and Cyprus.
- You'll be part of a hybrid-friendly environment where your unique talents and insights will play a crucial role in building something extraordinary.
- We are seeking an Account Manager to serve as a strategic partner and primary point of contact between our firm and our clients.
- In this role, you will develop a deep understanding of each client's business objectives and leverage these insights to drive successful adoption, integration, and ongoing utilization of our digital asset platform.
- From initial onboarding through full integration and ongoing support, you will own the entire post-contract lifecycle for both new and existing Talos clients, ensuring a seamless and high-quality client experience.
- Founded in 2018, Talos provides institutional-grade trading technology for the global digital asset market, powering many of the major players in the crypto ecosystem.
- Working closely with Sales, Product, Solutions, and Engineering teams, you will advocate for client needs, ensuring expectations are consistently exceeded while also contributing to product innovation and roadmap development.
- You will play a critical role in strengthening client relationships, advising on trading workflows and platform optimization, and delivering sustained, long-term value.
- Additionally, you will support revenue growth initiatives by maintaining accurate forecasts and identifying strategic opportunities for cross-selling and upselling.
- By proactively monitoring client engagement and health, you will drive retention, satisfaction, and account expansion.
- Talos Snapshot by DRW https://www.drw.com/vc/updates/drw-vc-portfolio-company-spotlight-anton-katz-talos/
- Award-winning, Forbes-listed, low-attrition team https://www.talos.com/insights/forbes-names-talos-one-of-americas-best-startup-employers-for-the-second-year-in-a-row/
Equal opportunity
- Equal Opportunity employer.
This listing is sourced directly from Talos's careers page and normalized into a canonical job model.