Badger
IT Support Technician
Brownsburg, IN, United States
Sponsorship not specifiedDetected 56 days ago
iOSCustomer SupportCommunication
About the role
- The Information Technology (IT) Support Specialist supports day-to-day endpoint, mobility, and productivity application operations with a strong customer service focus. This role is responsible for Tier 2 escalation support, Microsoft Intune management for iOS/iPadOS and Windows devices, Windows Autopilot deployments, software packaging, hardware refresh
- activities, Microsoft 365 application support, and ServiceNow ticket management. The essential purpose of this role is to deliver efficient, trusted end-user experience through responsive technical support, clear documentation, and leveraging AI-assisted tools to streamline repetitive tasks and improve resolution times. The compensation for this position
Responsibilities
- Resolves and owns escalated Tier II enduser issues related to hardware, software, access, and connectivity, providing clear communication and maintaining ownership through reso...
Skills
- The compensation for this position will be commensurate with education or work experience.
Compensation
- The compensation for this position will be commensurate with education or work experience.
This listing is sourced directly from Badger's careers page and normalized into a canonical job model.