McKesson
Health Services Specialist
USA, NC, Cary
No sponsorshipDetected 6 days ago
Customer SupportPharmacy PracticeCommunicationOrganizational SkillsMicrosoft Office
About the role
- Join Biologics by McKesson as a Health Services Specialist and play an important role in helping patients and providers navigate the specialty medication access process.
- This position is ideal for someone who is detail-oriented, highly organized, comfortable working in a fast-paced healthcare environment, and passionate about delivering compassionate, high-quality service to patients and providers.
- Candidates must reside within a 50-mile radius of Cary, North Carolina.
Responsibilities
- Use available resources to help secure copay assistance funding for patients and communicate available financial support options to providers and patients.
- Communicate with providers regarding patient updates and document all interactions in Biologics MIS.
- Follow up with third-party organizations regarding assistance applications until a determination is received for copay or free goods support.
- Manage inbound calls from patients, clients, physicians, practitioners, and clinics regarding services, financial support programs, and application status.
- Perform other related duties as assigned by the Supervisor.
Requirements
- Proficiency with Microsoft Office applications.
- Candidates must be authorized to work in the United States.
Nice to have
- An associate degree or higher is preferred.
- Triage prescriptions to preferred pharmacies or hub providers when Biologics is unable to serve the patient and confirm successful receipt by the appropriate pharmacy or hub.
- Certified Pharmacy Technician designation is preferred but not required.
Compensation
- The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations.
- Our Base Pay Range for this position
Benefits
- McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare.
- Here, we focus on the health, happiness, and well-being of you and those we serve - we care.
- Together, we thrive as we shape the future of health for patients, our communities, and our people.
- If you want to be part of tomorrow's health today, we want to hear from you.
- Health Services Specialist
- This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets.
- In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.
- Coordinate with the benefits investigation team to initiate pharmacy dispensing workflows once assistance outcomes are determined.
- In this role, you will support prior authorizations, reimbursement activities, financial assistance coordination, and ongoing communication with patients, providers, and external partners.
Company info
- We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards.
- We are known for delivering insights, products, and services that make quality care more accessible and affordable.
Equal opportunity
- McKesson is an Equal Opportunity Employer
- Equal Opportunity Employer
Visa & Work Authorization
- Candidates must be authorized to work in the United States; sponsorship is not available for this position.
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This listing is sourced directly from McKesson's careers page and normalized into a canonical job model.