Curaleaf
Lead Store Associate
1994 Kings Hwy Port Charlotte, FL · Full-time
Sponsorship not specifiedDetected 12 hours ago
AccessibilitySalesInventory ManagementCustomer SupportResearchLeadershipCommunicationProblem SolvingTime ManagementMentoringAdaptability
About the role
- Foster a culture of loyalty by guiding the team to enroll guests in our rewards program and capture customer insights that enhance future experiences.
- Promote a respectful, inclusive, and collaborative workplace-where positivity and teamwork fuel great customer experiences and smooth operations at checkout.
- Execute opening and closing duties, including daily huddles and cash reconciliation.
Responsibilities
- Lead by example to create a warm, welcoming environment where every guest feels valued, and coach your team to deliver exceptional service with every interaction.
- Empower associates to build meaningful customer relationships through personalized product recommendations and expert guidance.
- Support your team in resolving customer concerns with empathy and professionalism, ensuring every challenge becomes an opportunity to build trust.
- Verify customer IDs and maintain accurate POS profiles.
- Lead inventory counts and participate in overnight audits.
- Maintain a clean, organized, and guest-ready store environment.
Requirements
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- The employee is occasionally required to climb, balance, and lift up to 50 pounds.
- The candidate must have open availability on weekdays, evenings, weekends, and holidays.
- Must be 21 years of age or older.
- A minimum of 1 year of experience in a customer-facing or sales environment.
- A minimum of 1 year of experience using point-of-sale (POS) systems and cash handling.
- A minimum of 6 months of leadership experience in a retail environment.
- Minimum of 6 months of hands-on experience in retail store operations, including but not limited to executing opening and closing procedures, and reconciling cash drawers.
- Familiarity with retail standard operating procedures (SOPs), safety protocols, and loss prevention practices
Compensation
- Curaleaf Pay Transparency
Benefits
- Competitive Pay and Benefits
- Generous PTO and Parental Leave
- 401(K) Retirement Plan
- Life/ Disability Insurance
- Benefits vary by state, role type, and eligibility.
- Drive consultative selling on the floor by encouraging open-ended questions, active listening, and thoughtful product education.
Company info
- Curaleaf LinkedIn
- Curaleaf Holdings, Inc. (TSX:
- CURLF) ("Curaleaf") is a leading international provider of consumer products in cannabis with a mission to enhance lives by cultivating, sharing, and celebrating the power of the plant.
- As a high-growth cannabis company known for quality, expertise and reliability, the Company, and its brands, including Curaleaf, Select, Grassroots, Find, and Anthem provide industry-leading service, product selection and accessibility across the medical and adult-use markets.
- Curaleaf International is powered by a strong presence in all stages of the supply chain.
- Its unique distribution network throughout Europe, Canada and Australasia brings together pioneering science and research with cutting-edge cultivation, extraction and production. <a href="https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fcuraleaf.com%2F&data=05%7C02%7CAna.Ruiz-Riquer%40curaleaf.com%7Ca66c82baa6e44331934d08dcb2291009%7C24611620a8ee4b1a973bd8960883fa48%7C0%7C0%7C638581136656718627%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=N0lv2NXutTnrIrmGCp9ZiXjkh6
- As a Lead Store Associate, you'll be at the forefront of delivering exceptional experiences to our customers while guiding and inspiring your team.
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