CIRA
Manager, Platform & Site Reliability
Ottawa, Ontario
Sponsorship not specifiedDetected 12 days ago
AWSCloud PlatformsDockerCI/CDDevOpsSite Reliability EngineeringPlatform EngineeringData VisualizationIncident ResponseStakeholder ManagementPerformance ManagementCommunicationCollaborationMentoring
About the role
- We're at the forefront of advancing cybersecurity technologies and leading projects that improve the digital experience for users across Canada and the world.
- Our broad scope of activities is driven by one central goal: to strengthen and secure Canada's digital landscape.
Responsibilities
- Lead, coach, and develop a high-performing team of SRE and Platform Specialists responsible for the reliability, scalability, security, and operational excellence of CIRA's registry platforms and supporting technology services.
- Drive the design, operation, and continuous improvement of scalable, resilient, cloud-native platforms using public cloud technologies such as AWS.
- Lead incident management for high-severity events, providing incident command, stakeholder communication, root cause analysis, and driving follow-up actions that strengthen long-term platform resilience.
- Collaborate with engineering, security, support, compliance, and business stakeholders to establish priorities, balance risk, and deliver platform improvements that support registry operations and organizational goals.
- Drive performance engineering, capacity planning, disaster recovery testing, and resilience validation to ensure the ongoing reliability and availability of critical registry platforms and related services.
- By working with the CIRA registry team, you'll play a part in advancing the CIRA Registry Platform, which supports a wide range of domains globally.
- Help us drive innovation and maintain the high standards of stability and security that our platform is known for.
Requirements
- You are a people-first technology leader who thrives at the intersection of reliability, platform engineering, and operational excellence.
- 7+ years of progressive experience in Site Reliability Engineering (SRE), platform engineering, DevOps, infrastructure, or cloud operations, including hands-on experience with public cloud platforms such as AWS.
- 3+ years of experience leading, coaching, and developing technical teams in SRE, platform engineering, DevOps, infrastructure, or cloud operations.
- Experience defining technical strategy, influencing cross-functional stakeholders, and balancing reliability, security, operational excellence, and business priorities.
- Strong understanding of CI/CD principles, release automation, and modern software delivery practices.
- Experience with containerization and orchestration technologies such as Docker and Kubernetes.
- Experience with observability platforms, monitoring frameworks, incident management practices, and operational analytics tools.
- Demonstrated experience defining and implementing SLOs, SLIs, error budgets, production readiness standards, and incident response processes.
- Strong understanding of disaster recovery, business continuity, backup and recovery strategies, and resilience testing.
- Experience supporting highly available, mission-critical, or regulated technology platforms where reliability, security, and operational discipline are essential.
- Demonstrated success building and developing high-performing engineering teams through mentoring, coaching, performance management, and fostering a culture of continuous learning and accountability.
- Strong hands-on background with public cloud platforms, preferably AWS, including cloud-native architecture, networking, security, resilience, scalability, and cost-aware operations.
- Experience leading teams that implement and operate infrastructure as code (IaC), GitOps, and automation practices to manage cloud infrastructure, platform services, and deployment workflows.
Skills
- CIRA may be best known for managing the.CA domain but our impact reaches far beyond that.
- Vous savez trouver le juste équilibre entre la réflexion stratégique et la profondeur technique.
Benefits
- Establish and continuously improve observability, monitoring, alerting, and dashboarding practices to provide clear visibility into platform health, service reliability, and customer-impacting issues.
- Foster a culture of ownership, accountability, continuous learning, operational excellence, and psychological safety that empowers the team to innovate and perform at their best.
Company info
- At CIRA, we're driven by a passion to make a positive impact on Canada's digital future. We're not just asking, 'What more can we do?'-we're actively exploring new frontiers to enhance and secure the internet for all Canadians. Our recognition as one of the National Capital Region's Top Employers for ten years is a testament to our vibrant culture. We believe in fostering an environment where collaboration and candour are second nature and where diverse perspectives are integral to our success, because we know that great ideas come from everywhere. If you're passionate about innovation and ready to make a difference in a dynamic field, join us and help shape the future of the internet!
- CIRA embraces a blend of remote and IRL in-office work to keep our team connected and engaged. Our Ottawa headquarters is a hub for regular events and social activities that bring our team together, encouraging a strong sense of community within our organization. No matter where you work from, you'll always feel part of our vibrant team and our shared mission.
- At CIRA, people remain at the centre of our recruitment process. While CIRA uses recruitment platforms that include artificial intelligence-enabled features, which may be used to support administrative processes or skills-based assessments, these features are intended to assist our recruitment activities and do not replace human judgment. All applicant screenings, interviews, evaluations and selection decisions are conducted by our staff. Artificial intelligence is not used to make autonomous or final hiring decisions.
- This posting is for an existing vacancy. CIRA is committed to fair, inclusive and accessible recruitment practices. Accommodations are available upon request throughout the recruitment, assessment and selection process. If you require any assistance or accommodation, please contact us at peopleandculture@cira.ca.
- At CIRA, we're driven by a passion to make a positive impact on Canada's digital future.
- We're not just asking, 'What more can we do?'-we're actively exploring new frontiers to enhance and secure the internet for all Canadians.
- Our recognition as one of the National Capital Region's Top Employers for ten years is a testament to our vibrant culture.
- We believe in fostering an environment where collaboration and candour are second nature and where diverse perspectives are integral to our success, because we know that great ideas come from everywhere.
- If you're passionate about innovation and ready to make a difference in a dynamic field, join us and help shape the future of the internet!
- CIRA embraces a blend of remote and IRL in-office work to keep our team connected and engaged.
- Our Ottawa headquarters is a hub for regular events and social activities that bring our team together, encouraging a strong sense of community within our organization.
- No matter where you work from, you'll always feel part of our vibrant team and our shared mission.
- At CIRA, people remain at the centre of our recruitment process.
- While CIRA uses recruitment platforms that include artificial intelligence-enabled features, which may be used to support administrative processes or skills-based assessments, these features are intended to assist our recruitment activities and do not replace human judgment.
- All applicant screenings, interviews, evaluations and selection decisions are conducted by our staff.
- Artificial intelligence is not used to make autonomous or final hiring decisions.
- This posting is for an existing vacancy.
- CIRA is committed to fair, inclusive and accessible recruitment practices.
- Accommodations are available upon request throughout the recruitment, assessment and selection process.
- If you require any assistance or accommodation, please contact us at peopleandculture@cira.ca.
- Joignez-vous à l'équipe qui bâtit un Internet fiable pour la population canadienne!
- CIRA est peut-être mieux connue pour sa gestion du domaine.CA, mais son impact ne s'arrête pas là.
- Nous sommes à l'avant-garde des technologies de cybersécurité et des projets de pointe qui améliorent l'expérience numérique pour les utilisateur·rices partout au Canada et à travers le monde.
- Notre large éventail d'activités est guidé par un objectif central: renforcer et sécuriser le paysage numérique du Canada.
- En travaillant avec l'équipe du registre de CIRA, vous contribuerez à faire progresser la plateforme de registre de CIRA, qui appuie une vaste gamme de domaines à l'échelle mondiale.
- Aidez-nous à favoriser l'innovation et à maintenir les normes élevées de stabilité et de sécurité qui font la réputation de notre plateforme.
- Joignez-vous à nous pour faire progresser l'identité et la technologie numériques au Canada et au-delà de nos frontières.
- Votre profil:
- Vous êtes un·e chef·fe de file du domaine des technologies pour qui les personnes passent avant tout, et qui s'épanouit là où convergent la fiabilité, l'ingénierie des plateformes et l'excellence opérationnelle.
- Vous aimez construire des équipes hautement performantes, apporter de la clarté aux environnements complexes et donner aux ingénieur·es les moyens de travailler au meilleur de leurs capacités.
This listing is sourced directly from CIRA's careers page and normalized into a canonical job model.