AHEAD
ServiceNow Project Manager
United States
Sponsorship not specified$80k-$120kDetected 11 hours ago
Cloud PlatformsProduct ManagementProject ManagementAgileSalesforceNegotiationLeadershipCommunicationProblem SolvingTime ManagementMentoring
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26Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds (Level II)66
Fits your clock70
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About the role
- We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.
- The ServiceNow Project Manager is responsible for management of assigned technical projects.
- The ServiceNow Project Manager executes day-to-day management of assigned project segments.
Responsibilities
- Builds a trusting environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem-solving
- Providing all support to the team using a servant leadership style whenever possible, and leading by example
- Perform analysis of utilization of resources for projects in execution and measuring for future resource allocation needs
- Establish and drive ongoing development and tracking of additional services revenue opportunities within the client's environment
- Understands client needs and matches them to relevant services or products; manages client expectations
- Plan and coordinate all aspects of technical projects from initiation through deliver
- Manage project initiation activities, which include the identification of contractual obligations, client needs and goals, existing situations, and necessary contacts.
- Develop, define, and execute project plans, project scope, activities, schedules, budgets and deliverables
- Assign and monitor work of project team, providing technical and analytical support and direction
- Manage project risks, issues/problems, and activity progress to ensure project goals (e.g., deadline, scope and quality) are achieved
Requirements
- Must have experience with data center infrastructure hardware and/or software
- Must be adept with the use of negotiation techniques to reach agreement when there are widely-differing viewpoints
- Strong ability to independently manage medium to high risk, high complexity, and high client visibility projects
- Knowledgeable of project management standards, processes, procedures and guidelines using both Agile and Waterfall methodologies
- Knowledgeable of industry project management best practices (i.e., Project Management Body of Knowledge
- Knowledgeable of the company's products and services
- Solid understanding of various types of IT project methodologies and life cycles (e.g., conversions, incremental, rapid delivery, classic or traditional waterfall phases of analysis, design, development, testing, and implementation) and the correct project application
- Excellent analysis, problem-solving, team, conflict management, and time management skills
- Strong verbal and written communication skills
- Possess advanced skills in the use of project management software
- Demonstrate ability to manage project budgets and timelines
- Effectively facilitate interaction with executive level clients
Compensation
- The compensation range indicated in this posting reflects the On-Target Earnings ("OTE") for this role, which includes a base salary and any applicable target bonus amount.
Company info
- At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard.
Visa & Work Authorization
- You may opt-out of the review or analysis of your application and resume by AI tools by using the General Application.
This listing is sourced directly from AHEAD's careers page and normalized into a canonical job model.