Opportunities at Community Choice Financial Family of Brands
Assistant Store Manager (Bilingual)
Austin, TX, US · Full-time
Sponsorship not specifiedDetected 1 day ago
Account ManagementHRISCustomer SuccessCustomer SupportLeadershipCommunicationMentoringMicrosoft Office
About the role
- It's performance-driven, people-first, and packed with growth potential.
- Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.
- Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country.
Responsibilities
- Enrollment in a key holder program designed to establish and enhance leadership potential for promotion.
- Complete daily call campaigns to market services, build new business, and nurture customer relationships to further brand recognition and loyalty.
- Maintain customer information in the point of sale (POS) system with accuracy and integrity.
- Provide support, coaching, and development to Customer Service Representatives, when applicable, to ensure adherence to quality standards and safety procedures.
- Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing.
- Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer.
- Help conduct store audits, create reports, and compile financial data to further ensure compliance.
- Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services.
- Maintain a full-time work schedule with regular, in-person attendance, including weekends.
- Experience in check cashing, document verification, money order processing.
Requirements
- Proficiency in using phones, POS system, Microsoft Office, and other computer systems.
- Must be at least 18 years of age (19 in Alabama).
- Background check required.
- Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.
Compensation
- What We Offer Compensation The hourly wage for the position is $16.50 per hour.
Benefits
- Benefits & Perks* Paid on-the-job training and a comprehensive new hire program.
- Educational reimbursement program.
- Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA).
- Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.
- Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family.
- Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program.
- Paid time off that grows with you, starting with 12 days in your first year. *Based on current benefit offering, which is subject to change with or without notice.
- Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.
Company info
- Performance-based career advancement.
- What We're Looking For - Qualifications and Skills A high school diploma or equivalent.
- Our Purpose The Community Choice Financial® Family of Brands ("CCF" or the "Company"), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers,
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