Blink Health

Blink Health

Pharmacy Quality Improvement Specialist

Pittsburgh, PA

Sponsorship not specifiedDetected 1 day ago
Supply ChainProcess ImprovementFDA RegulatoryCommunicationProblem SolvingMentoring

About the role

  • Our two primary products - BlinkRx and Quick Save - remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.
  • BlinkRx is the world's first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications.
  • With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can't afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn't have the medication in stock.

Responsibilities

  • Develop and implement action plans based on survey insights to enhance patient experience and satisfaction.
  • Provide recommendations to address recurring issues and drive improvements across pharmacy operations.

Requirements

  • Proven ability to work collaboratively within and across departments.
  • Ability to quickly adapt to complex software systems with proficiency in Google Suite.
  • Complete and submit client-specific ADE forms, complete any required follow-up.
  • Education: Bachelor's degree strongly preferred.
  • Skills: Exceptional verbal and written communication, attention to detail, and strong analytical and problem-solving abilities.
  • Benefits:
  • Health, Dental & Vision - Multiple plan options from day 1
  • Well-being Support - Employee Assistance Program with counseling, wellness coaching, legal/financial advice, and more
  • Vacation - Accrue up to 80 hours (2 weeks) in year one
  • Paid Sick Time - 40 hours per year

Nice to have

  • Bachelor's degree strongly preferred.
  • Experience in mentoring or informally training colleagues is a plus.

Skills

  • Exceptional verbal and written communication, attention to detail, and strong analytical and problem-solving abilities.
  • Teamwork: Proven ability to work collaboratively within and across departments.
  • Technical Proficiency: Ability to quickly adapt to complex software systems with proficiency in Google Suite.
  • Mentorship: Experience in mentoring or informally training colleagues is a plus.
  • Hours/ Location:
  • Shift: Weekly rotating schedule from 8am - 4pm and 1pm - 9pm with rotating Saturday from 9am-5pm every 5-6 weeks

Compensation

  • Paid Sick Time - 40 hours per year
  • Holidays - 9 paid holidays + 2 floating holidays per year

Benefits

  • Parental Leave - 12 weeks paid (birthing) / 4 weeks paid (non-birthing), including adoption and foster placement
  • Life & Disability Insurance - Provided at no cost
  • At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances.
  • Commuter Benefits - Free onsite parking + pre-tax commuter FSA+ Free shuttle service (Pittsburgh, PA only)
  • Snack & Drink Stipend - Daily at all pharmacy locations

Company info

  • We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation.
  • It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population.

This listing is sourced directly from Blink Health's careers page and normalized into a canonical job model.