Blink Health
Pharmacy Quality Improvement Specialist
Pittsburgh, PA
Sponsorship not specifiedDetected 1 day ago
Supply ChainProcess ImprovementFDA RegulatoryCommunicationProblem SolvingMentoring
About the role
- Our two primary products - BlinkRx and Quick Save - remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.
- BlinkRx is the world's first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications.
- With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can't afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn't have the medication in stock.
Responsibilities
- Develop and implement action plans based on survey insights to enhance patient experience and satisfaction.
- Provide recommendations to address recurring issues and drive improvements across pharmacy operations.
Requirements
- Proven ability to work collaboratively within and across departments.
- Ability to quickly adapt to complex software systems with proficiency in Google Suite.
- Complete and submit client-specific ADE forms, complete any required follow-up.
- Education: Bachelor's degree strongly preferred.
- Skills: Exceptional verbal and written communication, attention to detail, and strong analytical and problem-solving abilities.
- Benefits:
- Health, Dental & Vision - Multiple plan options from day 1
- Well-being Support - Employee Assistance Program with counseling, wellness coaching, legal/financial advice, and more
- Vacation - Accrue up to 80 hours (2 weeks) in year one
- Paid Sick Time - 40 hours per year
Nice to have
- Bachelor's degree strongly preferred.
- Experience in mentoring or informally training colleagues is a plus.
Skills
- Exceptional verbal and written communication, attention to detail, and strong analytical and problem-solving abilities.
- Teamwork: Proven ability to work collaboratively within and across departments.
- Technical Proficiency: Ability to quickly adapt to complex software systems with proficiency in Google Suite.
- Mentorship: Experience in mentoring or informally training colleagues is a plus.
- Hours/ Location:
- Shift: Weekly rotating schedule from 8am - 4pm and 1pm - 9pm with rotating Saturday from 9am-5pm every 5-6 weeks
Compensation
- Paid Sick Time - 40 hours per year
- Holidays - 9 paid holidays + 2 floating holidays per year
Benefits
- Parental Leave - 12 weeks paid (birthing) / 4 weeks paid (non-birthing), including adoption and foster placement
- Life & Disability Insurance - Provided at no cost
- At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances.
- Commuter Benefits - Free onsite parking + pre-tax commuter FSA+ Free shuttle service (Pittsburgh, PA only)
- Snack & Drink Stipend - Daily at all pharmacy locations
Company info
- We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation.
- It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population.
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This listing is sourced directly from Blink Health's careers page and normalized into a canonical job model.