Modernizing Medicine
Director, Implementation Services, Enterprise
Remote - USA · Director
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About the role
- In alignment with our company culture, the Director will be guided by our core values: be agile, pursue effectiveness and efficiency, earn trust, and champion innovation.
- In alignment with our company culture, the
- Director will be guided by our core values:
Responsibilities
- Leads Professional Services teams who oversee the implementation and execution of tasks associated with the full suite of ModMed products, solutions, and integrations.
- Builds positive working relationships/partnerships and a trusted advisor within the organization, consulting practice managers, clients, and is recognized by the client as the delivery executive responsible for the ensuring overall delivery experience.
- Has a thorough understanding of the business's key performance indicators and metrics and manages them to successful levels consistently.
- Proactively manages the financial details of the business, including but not limited to forecasting revenue, concessions/credits, backlog management, and EBITDA.
- Works collaboratively with the leadership team to develop and/or improve the practice as a whole, including strategies, policies, and processes; supports and promotes the use of leading-edge delivery methodologies and best practices.
- This role will work closely with Sales Organization, Training Services, Technology Services, and Operations teams to develop processes to meet and exceed our clients' expectations.
Requirements
- 5+ years of experience leading Practice Management/Revenue Cycle Management implementations.
- Ability to quickly learn, analyze, understand, and convey complex information.
- Ability to effectively work independently and coordinate team efforts.
- Experience with Salesforce or related implementation and CRM software solutions.
- Expert knowledge of creating and managing a Project Management organization.
- Bachelor's degree in Business Administration, Computer Science, Healthcare Administration, or a related field; Master's degree preferred.
- Demonstrated leadership abilities to effectively lead a cross-functional client-driven organization.
- 5+ years of Electronic Health Record implementations leadership experience.
- Excellent verbal and written communication and listening skills.
- Quality Assurance management
Nice to have
- Master's degree preferred.
Skills
- Consistently ranked as a Top Place to Work
- 2025
Compensation
- 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation.
Benefits
- At ModMed, we believe it's important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce.
- Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution,
- Generous Paid Time Off and Paid Parental Leave programs,
- Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs,
- Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning,
- Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.
Company info
- Founded in 2010 by a practicing physician and a successful tech entrepreneur, we took a radically different approach: we hired doctors and taught them how to code.
- Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process.
This listing is sourced directly from Modernizing Medicine's careers page and normalized into a canonical job model.