Aspen Dental
Director Regional Operations + Process Assurance
Remote, New York · Director
Sponsorship not specified$160k-$175kDetected 1 day ago
Process ImprovementCustomer SupportCommunicationProblem SolvingCritical ThinkingTime ManagementOrganizational SkillsMicrosoft Office
About the role
- Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone.
- The Director of Regional Operations and Process Assurance plays a vital role within our Payor Strategy Team.
Responsibilities
- Develops and maintains effective working relationships with insurance company contacts for assigned regional plans.
- Proactively looks for ways to improve support to Aspen offices, streamline processes with plans, and increase transparency and issue resolution for offices and owners.
- Oversee and participate in Joint Operating Committees (JOCs) for assigned regional plans, driving continued results with plan partners.
- Owns and maintains data sources to ensure network and contract processes remain accurate.
- Manages and updates standard operating procedures.
Compensation
- $160,000 - $175,000, plus bonus/incentives
Benefits
- Oversee the entire operational relationship with assigned regional plans, including grievances, rate validation, educational outreach, and any other operational issue that affects the plan.
- Identifies trends across markets and partners with department heads to build educational resources for the plans.
- Oversee the distribution of field education and company initiatives to the field as needed.
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This listing is sourced directly from Aspen Dental's careers page and normalized into a canonical job model.