Curaleaf
Lead Store Associate
19416 Bruce B Downs Blvd Tampa, FL · Full-time
Sponsorship not specifiedDetected 26 days ago
AccessibilitySalesInventory ManagementCustomer SupportResearchLeadershipCommunicationProblem SolvingTime ManagementMentoringAdaptability
About the role
- Foster a culture of loyalty by guiding the team to enroll guests in our rewards program and capture customer insights that enhance future experiences.
- Promote a respectful, inclusive, and collaborative workplace-where positivity and teamwork fuel great customer experiences and smooth operations at checkout.
- Execute opening and closing duties, including daily huddles and cash reconciliation.
Responsibilities
- Lead by example to create a warm, welcoming environment where every guest feels valued, and coach your team to deliver exceptional service with every interaction.
- Empower associates to build meaningful customer relationships through personalized product recommendations and expert guidance.
- Support your team in resolving customer concerns with empathy and professionalism, ensuring every challenge becomes an opportunity to build trust.
- Verify customer IDs and maintain accurate POS profiles.
- Lead inventory counts and participate in overnight audits.
- Maintain a clean, organized, and guest-ready store environment.
Requirements
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- The employee is occasionally required to climb, balance, and lift up to 50 pounds.
- The candidate must have open availability on weekdays, evenings, weekends, and holidays.
- Must be 21 years of age or older.
- A minimum of 1 year of experience in a customer-facing or sales environment.
- A minimum of 1 year of experience using point-of-sale (POS) systems and cash handling.
- A minimum of 6 months of leadership experience in a retail environment.
- Minimum of 6 months of hands-on experience in retail store operations, including but not limited to executing opening and closing procedures, and reconciling cash drawers.
- Familiarity with retail standard operating procedures (SOPs), safety protocols, and loss prevention practices
Compensation
- This position has allergen warnings, including potential exposure to dust, pollen, and plant pathogens, and requires the ability to work in confined spaces, possess high stress tolerance, adaptability, and flexibility to work in an ever-changing environment.
- Curaleaf Pay Transparency
- $17.50 - $19.25 USD
Benefits
- Competitive Pay and Benefits
- Generous PTO and Parental Leave
- 401(K) Retirement Plan
- Life/ Disability Insurance
- Benefits vary by state, role type, and eligibility.
- Drive consultative selling on the floor by encouraging open-ended questions, active listening, and thoughtful product education.
Company info
- Curaleaf LinkedIn
- Curaleaf Holdings, Inc. (TSX:
- CURLF) ("Curaleaf") is a leading international provider of consumer products in cannabis with a mission to enhance lives by cultivating, sharing, and celebrating the power of the plant.
- As a high-growth cannabis company known for quality, expertise and reliability, the Company, and its brands, including Curaleaf, Select, Grassroots, Find, and Anthem provide industry-leading service, product selection and accessibility across the medical and adult-use markets.
- Curaleaf International is powered by a strong presence in all stages of the supply chain.
- Its unique distribution network throughout Europe, Canada and Australasia brings together pioneering science and research with cutting-edge cultivation, extraction and production. <a href="https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fcuraleaf.com%2F&data=05%7C02%7CAna.Ruiz-Riquer%40curaleaf.com%7Ca66c82baa6e44331934d08dcb2291009%7C24611620a8ee4b1a973bd8960883fa48%7C0%7C0%7C638581136656718627%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=N0lv2NXutTnrIrmGCp9ZiXjkh
- As a Lead Store Associate, you'll be at the forefront of delivering exceptional experiences to our customers while guiding and inspiring your team.
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