Claylabs

Claylabs

People Operations - Benefits & Systems

New York

Sponsorship not specifiedDetected 14 days ago
HRISContract ManagementCommunicationPlain LanguageOrganizational Skills

About the role

  • We see growth as a creative practice, not a formula.
  • As AI makes execution faster and tactics easier to copy, creativity is the only lasting advantage.
  • In 2025, we raised a $100M Series C https://www.nytimes.com/2025/08/05/business/dealbook/clay-ai-marketing-fundraise.htmlbacked by world-class investors including Sequoia, CapitalG, and First Round - and crossed $100M in revenue.

Responsibilities

  • Lead open enrollment from start to finish: communication, system setup, and vendor coordination
  • Build and maintain reports and dashboards in Rippling to support People team and business needs
  • Set up and manage automated workflows for onboarding, offboarding, and status changes (ex. new hires, terminations, promotions, leaves)
  • Own vendor relationships for our People systems, including renewals, contract review, and evaluating new tools or add-ons
  • Troubleshoot issues and serve as the main point of contact for Rippling support
  • Create documentation and process guides so the team knows how to use these tools correctly
  • Build Scalable Processes and Infrastructure
  • Keep our data organized and accurate to support reporting, compliance, and decision-making
  • Partner Across the Business
  • You'll partner closely with Payroll, Finance, and IT to keep our data clean, our processes efficient, and our employees taken care of.

Requirements

  • Hands-on experience with an HRIS

Skills

  • Bias toward action, balanced with sound judgment on compliance risk
  • you can translate complex benefits and systems topics into plain language

Benefits

  • As we continue to grow, we are looking for someone who can own our benefits, programs and systems that take care of our people and keep the experience running smoothly behind the scenes.
  • In this role, you'll own benefits administration and HR systems for Clay.
  • You'll manage our benefits programs end to end, make sure our HRIS and related systems are accurate and well-maintained, and be the person our employees and our team can count on when something needs to work right.
  • Manage day-to-day administration of our global benefits programs, including health, dental, vision & retirement.
  • Build out benefit programs in new markets giving our team a comparable Clay experience, no matter where they are located
  • Serve as a main point of contact for employee benefits questions, and make sure people get clear, timely answers
  • Evaluate our benefit plans to regularly to ensure we are offering the best benefits for our team to both take care of our people and keep us competitive
  • We also launched a community equity round https://www.clay.com/blog/community-equity-offering, for our customers, agency partners, and club members.

Company info

  • Our community http://community.clay.com includes 11,000+ customers, 150+ integration partners, 125+ agencies, 50+ Clay clubs https://luma.com/claylive, and 30k members on Slack.
  • Our culture https://nextplayso.substack.com/p/spotlight-clay is unique inside and outside of work. Our team members are also DJs, activists, writers, clowns, marathoners, skydivers, psychedelic therapists, social workers, and more.
  • All employees can work for free with world-class coaches who specialize in creativity, management, and more.
  • Our operating principles - including negative maintenance and non-attached action - guide our work. Read more about them here https://cdn.prod.website-files.com/61477f2c24a826836f969afe/685d83a71452245cc1129791_4d770abfd83e276ec15315a2e06945bd_Clay2025_OperatingPrinciples.pdf.
  • Read about us in the NYT https://www.nytimes.com/2025/08/05/business/dealbook/clay-ai-marketing-fundraise.html, Forbes http://google.com/search?q=forbes+clay&rlz=1C5OZZY_enUS1155US1155&oq=forbes+clay&gs_lcrp=EgZjaHJvbWUyBggAEEUYOTIHCAEQABiABDIHCAIQABiABDIHCAMQABiABDIHCAQQABiABDIHCAUQABiABDIHCAYQABiABDIHCAcQABiABDIHCAgQABiABDIHCAkQABiABNIBBzkzM2owajSoAgOwAgHxBVAe8UAxJx_p&sourceid=chrome&ie=UTF-8, First Round Review https://review.firstround.com/podcast/inside-clays-unconventional-path-to-1-25b/, and more https://www.clay.com/press.
  • Hear from our employees directly on our Glassdoor https://www.glassdoor.com/Overview/Working-at-Clay-EI_IE9850794.11,15.htm page!
  • At Clay, People Operations is about creating the environment where people can do the best work of their careers.
  • This is a hands-on role where you'll balance day-to-day administration with process improvement.
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