Bswift
Senior Manager, Service Delivery- Enterprise
Remote- US · Senior
Sponsorship not specified$90k-$120kDetected 1 day ago
Project ManagementStakeholder ManagementExcelProcess ImprovementHRISResearchLeadershipCommunicationCollaborationProblem SolvingPublic Speaking
About the role
- Duties, responsibilities, and activities may change at any time with or without notice.
- Joining our team means stepping into a collaborative and dynamic environment that values creativity, initiative, and a passion for client success.
- Specific benefit offerings vary by position and may be subject to change.
Responsibilities
- This role serves as a strategic and operational partner to clients, owns complex configuration and service delivery work, and drives continuous improvement across processes, systems, and client outcomes without direct people management responsibilities.
- Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
- Develop and maintain strong strategic and operational relationships with assigned clients.
- Lead recurring client meetings to drive alignment, progress, and satisfaction.
- Lead quarterly stewardship meetings and other recurring client engagements.
- Partner with Product and Development teams to identify, recommend, and support system enhancements based on client needs and feedback.
- Drive operational efficiency and quality through process improvement initiatives and adherence to standard operating procedures.
- Lead or support special projects as assigned.
- Provide informal guidance, peer support, and knowledge sharing to less experienced team members.
- Professional Development: Opportunities for career growth, including training and access to resources to support your career progression.
Requirements
- Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job.
Compensation
- A compensation package that recognizes your skills, experience, and contributions, including performance-based incentives for most roles.
- In the spirit of pay transparency, we are excited to share the base salary range for this position is $90,000-$120,000 exclusive of fringe benefits or potential bonuses.
- This position is also eligible for an annual corporate bonus of 15%.
- If you are hired at bswift, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience.
- In addition to those factors - we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer.
- Please keep in mind that the range mentioned above is the full base salary range for the role.
Benefits
- Access to health, dental, and vision plans to support your wellness and that of your family.
- Options to help you plan for a secure financial future with employer-sponsored retirement savings programs.
- Programs focused on mental health, financial planning, and wellness resources to help you thrive inside and outside of work.
- At bswift, your work directly contributes to transforming how organizations approach benefits administration and client engagement.
- In the spirit of pay transparency, we are excited to share the base salary range for this position is $90,000-$120,000 exclusive of fringe benefits or potential bonuses.
- This position is also eligible for an annual corporate bonus of 15%.
- In addition to those factors - we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer.
- If you are hired at bswift, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience.
Company info
- bswift is a leading benefits administration company that specializes in providing tailored solutions for our clients. Our mission is to simplify the complex world of employee benefits and deliver exceptional service to our clients. We are seeking an experienced, client-focused professional to join our organization as a Senior Service Delivery Consultant.
- At bswift, our culture is grounded in our core values: Pursue Excellence, Embrace Accountability, Deliver Superior Service, and Be a Great Place to Work. These values guide how we serve our clients, collaborate as teams, and grow our careers.
- Become the preeminent benefits administrator through exceptional people, innovative technology, and delighted customers.
- And our values are at the heart of everything we do to accomplish that mission.
- We take pride in having an engaged, collaborative team that goes the extra mile to get the job done right.
- bswift has been regularly named one of Chicago's Best and Brightest Companies to Work For®, as well as one of the Nation's Best and Brightest Companies to Work For® year after year.
- We offer a fun, flexible, and creative environment where you can grow both professionally and personally. <span data-c
- bswift is a leading benefits administration company that specializes in providing tailored solutions for our clients.
- Our mission is to simplify the complex world of employee benefits and deliver exceptional service to our clients.
- We are seeking an experienced, client-focused professional to join our organization as a Senior Service Delivery Consultant.
- At bswift, our culture is grounded in our core values: Pursue Excellence, Embrace Accountability, Deliver Superior Service, and Be a Great Place to Work.
- These values guide how we serve our clients, collaborate as teams, and grow our careers.
- Pursue Excellence, Embrace Accountability, Deliver Superior Service, and Be a Great Place to Work.
This listing is sourced directly from Bswift's careers page and normalized into a canonical job model.