RR Donnelley

Document Production Associate (Mon-Fri, 1-10p)

Columbus, OH, United States · Contract

Sponsorship not specified$17k-$23kDetected 1 day ago

ExcelCustomer SupportCommunicationProblem SolvingOrganizational SkillsMicrosoft Office

About the role

With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively.
Typically, roles follow step progressions to a target rate or set increments over time.
To uphold the security and fairness of our hiring process, we ask that candidates refrain from using AI tools during interviews to ensure an authentic and secure experience.

Utilize appropriate logs and/or tracking software for all document production work
Perform work in document production, proofreading, intake and workflow coordination functions, as needed
Use established procedures, standards and formats to edit, proof, convert, create, transcribe or otherwise complete document production requests to client satisfaction
Communicate with team members, lead, supervisor or client on job or deadline concerns
Help to foster a proactive environment of continuous service enhancement and relationship building with the client
Perform quality assurance on work, as requested
Minimum (1) year document production experience preferably in a legal, banking or large corporate environment
Familiar with other software programs for editing and/or creating documents
Ability to handle sensitive and/or confidential documents and information
Ability to maintain professional composure when working with immediate deadlines

Demonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functions
Must have good organizational skills
Must be able to meet deadlines and complete all projects in a timely manner
Must be self-motivated with a positive attitude
Proven customer service skills are required in order to create, maintain and enhance customer relationships

This listing is sourced directly from RR Donnelley's careers page and normalized into a canonical job model.