Ethos
Director of IT Innovation & AI
Remote US · Director · Full-time
Sponsorship not specified$149k-$262kDetected 12 days ago
Cloud PlatformsMachine LearningA/B TestingCybersecuritySOC OperationsComplianceLeadershipCommunication
About the role
- The Director of IT Innovation & AI is a senior leadership position within the Corporate IT organization, responsible for driving the adoption of emerging technologies and artificial intelligence across enterprise IT infrastructure, operations, and services.
- This leader champions a culture of continuous improvement and experimentation - ensuring the organization is modern, governed, and AI-ready.
- Set technology standards and architectural principles for Corporate IT; represent IT in enterprise technology governance forums
Responsibilities
- Define and own the IT innovation roadmap; build a structured framework for ideation, piloting, evaluation, and scaled deployment
- Lead AI-powered initiatives across IT operations including AIOps, intelligent helpdesk, infrastructure optimization, and engineer productivity tooling
- Identify automation opportunities across IT workflows, service delivery, and support; establish AI governance practices covering responsible use, model oversight, and data handling
- Drive modernization programs spanning cloud-native tooling, platform consolidation, ITSM, and self-service IT capabilities; lead platform and vendor evaluation in partnership with architecture teams
- Own IT General Controls (ITGCs) across access, change management, and operations; maintain audit-ready documentation and proactively address control gaps
- Own audit readiness and remediation for IT-owned systems across SOC 1, SOC 2, and SOX; support audit cycles and drive findings to closure
- Build strong relationships across IT, finance, legal, and business stakeholders to align innovation and compliance priorities
- Represent IT in executive forums, steering committees, and vendor partnerships; develop and communicate business cases, ROI models, and KPIs for innovation initiatives
- Proven ability to build and lead high-performing technical teams
Skills
- 10+ years in IT, with at least 4 years in a senior technology leadership and innovation-focused role
- Demonstrated experience implementing AI, ML, or intelligent automation within an IT operations or corporate IT context
- Deep understanding of corporate IT domains: infrastructure, cloud, ITSM, security operations, end-user computing
- Strong communication skills - able to translate complex technology concepts for both technical and executive audiences
- Experience managing vendor relationships, technology evaluations, and POC/pilot programs
- Experience with AIOps platforms, GenAI tooling, or enterprise automation platforms
- Background in cloud infrastructure modernization with an innovation lens
- Familiarity with IT governance frameworks (ITIL, COBIT) and how innovation intersects with process maturity
- Engineering or advanced technical degree is a plus, but not required
- #LI-Remote #LI-MK1
- The US national base salary range for this full-time position is $149,000 - $262,000.
Compensation
- The US national base salary range for this full-time position is $149,000 - $262,000.
Benefits
- Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale.
- With its robust three-sided technology platform, Ethos is transforming the life insurance experience for consumers, agents, and carriers alike.
- Ethos is redefining how life insurance is bought, sold, and underwritten.
This listing is sourced directly from Ethos's careers page and normalized into a canonical job model.