Tern

Advisor Product Lead

United States

Sponsorship not specifiedDetected 19 days ago

LLMsPRDsResearch

About the role

Most of the advisors Tern serves are small business owners.
When you help them sell more, you're not moving a metric, you're making a real difference in their lives and their families' lives.
This is the seat that decides what that future feels like in an advisor's hands every day.

Own the advisor AI Chat experience end to end. Get it to where every advisor, not just the power users, can run their most important workflows through it, shipping 5+ enhancements a week.
Build a real cost-to-value model for AI Chat so the experience scales without the economics breaking
Build Tern's advisor mobile app from the ground up, starting with the core advisor workflows
Own the advisor selling and marketing tools that help advisors book more business
Grow and lead the advisor team through the critical Fall development push
Early-stage startup operator. You were an early PM at a small, high-growth, well-backed startup (seed or Series A) and stayed 3+ years, long enough to live with the consequences of your own decisions. You're actively looking to do that again.
Deep AI product development. You've shipped AI and LLM-powered features hands-on, and you're fluent in the real tradeoffs: model cost, quality, latency, and how to operationalize a roadmap that drives measurable value, not demos.
Operational excellence. You understand users to an extreme, communicate with ruthless clarity, and own your outcomes to a fault. You sweat the details and things you own just tend to go well.
Own the advisor AI Chat experience end to end.
Through every peak and valley, we lead with curiosity, laughter, kindness, and resolve.

Nearly 98% of travel agencies are small businesses.
These businesses have been chronically underserved by technology.
But the impact goes beyond business.
Travel advisors help clients move more intentionally through the world.
Travel advisors are the future of the industry, trusted experts whose value goes up, not down, when the tools around them get smarter.
The AI Chat experience is the big one.
Today it works, but it works best for power users.
This is a build-and-scale seat.

Competitive salary, equity, and benefits package
Whether you're deepening your craft, learning from a teammate, or embracing a new challenge, growth is core to our identity.

At every level of the organization, we obsess about understanding those we serve and the industry we operate in.
Be part of a mission-driven team transforming the travel planning space

This listing is sourced directly from Tern's careers page and normalized into a canonical job model.