FacilityOS
AI Program Lead
Toronto · Contract
Work authorization requiredDetected 18 days ago
LLMsLeadershipCommunicationMentoringPublic Speaking
About the role
- This is a high-visibility, cross-functional role that sits at the intersection of strategic program management, organizational enablement, and executive governance.
- We work hard and play hard and we do both with passion and respect for one another.
- We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Responsibilities
- Own end-to-end execution across a portfolio of cross-functional AI initiatives, from evaluation through launch to value realization
- Define and maintain program governance structures including owners, milestones, dependencies, and risk registers
- Drive accountability across teams without direct authority, ensuring high-quality and timely delivery
- Design and implement org-wide frameworks and standards that enable consistent, scalable AI adoption across departments
- Lead the development of knowledge infrastructure, including content architecture, data foundation layers, and AI-readiness standards that supports enterprise AI deployment
- Evaluate and guide the adoption of data platforms and tooling in support of the company's AI strategy
- Establish and maintain consistent execution tools, tracking practices, and reporting standards across teams
- Lead technical coordination forums (e.g., AI Tech/Integration SWAT) bridging engineering, product, and operations
- Maintain centralized program visibility into project status, risks, resource needs, and strategic alignment
- Partner with VPs and functional leads across all departments to align goals, scope, and delivery timelines
Requirements
- 5+ years of experience in program management, strategic operations, or technology leadership within a SaaS or enterprise technology environment
- Strong working knowledge of AI tools, data platforms, or enterprise SaaS implementations
- Experience designing operational frameworks, governance structures, or enablement programs at an organizational level
- Excellent communication skills with a track record of presenting to and influencing C-suite and VP-level audiences
- Familiarity with AI concepts including LLMs, agent frameworks, knowledge management, and data infrastructure is a strong advantage
- Please note that all candidates must be legally eligible to work in Canada or United States.
Nice to have
- PMP, Agile, or equivalent certifications are a plus but not required
Compensation
- 🎉 Two annual parties in a year
Benefits
- Prepare and deliver clear, high-quality executive status updates covering portfolio health, risks, and items requiring C-level decision or approval
Company info
- You'll be part of a dynamic, collaborative culture where individuals are trusted to take ownership, solve meaningful problems, and grow in their careers.
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