FacilityOS

FacilityOS

AI Program Lead

Toronto · Contract

Work authorization requiredDetected 18 days ago
LLMsLeadershipCommunicationMentoringPublic Speaking

About the role

  • This is a high-visibility, cross-functional role that sits at the intersection of strategic program management, organizational enablement, and executive governance.
  • We work hard and play hard and we do both with passion and respect for one another.
  • We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Responsibilities

  • Own end-to-end execution across a portfolio of cross-functional AI initiatives, from evaluation through launch to value realization
  • Define and maintain program governance structures including owners, milestones, dependencies, and risk registers
  • Drive accountability across teams without direct authority, ensuring high-quality and timely delivery
  • Design and implement org-wide frameworks and standards that enable consistent, scalable AI adoption across departments
  • Lead the development of knowledge infrastructure, including content architecture, data foundation layers, and AI-readiness standards that supports enterprise AI deployment
  • Evaluate and guide the adoption of data platforms and tooling in support of the company's AI strategy
  • Establish and maintain consistent execution tools, tracking practices, and reporting standards across teams
  • Lead technical coordination forums (e.g., AI Tech/Integration SWAT) bridging engineering, product, and operations
  • Maintain centralized program visibility into project status, risks, resource needs, and strategic alignment
  • Partner with VPs and functional leads across all departments to align goals, scope, and delivery timelines

Requirements

  • 5+ years of experience in program management, strategic operations, or technology leadership within a SaaS or enterprise technology environment
  • Strong working knowledge of AI tools, data platforms, or enterprise SaaS implementations
  • Experience designing operational frameworks, governance structures, or enablement programs at an organizational level
  • Excellent communication skills with a track record of presenting to and influencing C-suite and VP-level audiences
  • Familiarity with AI concepts including LLMs, agent frameworks, knowledge management, and data infrastructure is a strong advantage
  • Please note that all candidates must be legally eligible to work in Canada or United States.

Nice to have

  • PMP, Agile, or equivalent certifications are a plus but not required

Compensation

  • 🎉 Two annual parties in a year

Benefits

  • Prepare and deliver clear, high-quality executive status updates covering portfolio health, risks, and items requiring C-level decision or approval

Company info

  • You'll be part of a dynamic, collaborative culture where individuals are trusted to take ownership, solve meaningful problems, and grow in their careers.

This listing is sourced directly from FacilityOS's careers page and normalized into a canonical job model.