Lyra Technology Group

Lyra Technology Group

Support Engineer- Tier II

Cincinnati, OH · Mid · Full-time

Sponsorship not specified$70k-$75kDetected 55 days ago
AzureCustomer SupportCommunicationProblem Solving

About the role

  • They should be comfortable with quickly adapting to new technologies and working both independently and in a team environment.

Responsibilities

  • Maintain computer systems
  • Maintain documentation of processes, issues, and solutions

Requirements

  • Proven experience working as a Tier 2 IT engineer for at least 3 years
  • Ability to explain technical solutions in a clear and understandable manner
  • Experience in 365 administration
  • Experience trouble shooting printers
  • Experience with Azure
  • Excellent customer service and communication skills
  • Excellent problem-solving and analytical skills
  • Networking experience

Nice to have

  • A degree in Information Technology is a plus
  • MS - 102 certification is a plus
  • MD - 102 certification is a plus
  • 102 certification is a plus

Skills

  • Our companies are operated independently by exceptional management teams.
  • Companies that join our group retain the employees, name, and culture that have made them successful.

Compensation

  • The targeted base compensation for this role is $70,000-$75,000 and will operate in Cincinnati, OH.

This listing is sourced directly from Lyra Technology Group's careers page and normalized into a canonical job model.