Lyra Technology Group
Support Engineer- Tier II
Cincinnati, OH · Mid · Full-time
Sponsorship not specified$70k-$75kDetected 55 days ago
AzureCustomer SupportCommunicationProblem Solving
About the role
- They should be comfortable with quickly adapting to new technologies and working both independently and in a team environment.
Responsibilities
- Maintain computer systems
- Maintain documentation of processes, issues, and solutions
Requirements
- Proven experience working as a Tier 2 IT engineer for at least 3 years
- Ability to explain technical solutions in a clear and understandable manner
- Experience in 365 administration
- Experience trouble shooting printers
- Experience with Azure
- Excellent customer service and communication skills
- Excellent problem-solving and analytical skills
- Networking experience
Nice to have
- A degree in Information Technology is a plus
- MS - 102 certification is a plus
- MD - 102 certification is a plus
- 102 certification is a plus
Skills
- Our companies are operated independently by exceptional management teams.
- Companies that join our group retain the employees, name, and culture that have made them successful.
Compensation
- The targeted base compensation for this role is $70,000-$75,000 and will operate in Cincinnati, OH.
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This listing is sourced directly from Lyra Technology Group's careers page and normalized into a canonical job model.