Itmanagementcorpdba101voice
UCaaS & Critical Communications Sales – SLED Account Manager
Santa Clara, CA, United States · Full-time
Sponsorship not specifiedDetected 26 days ago
Project ManagementCRMSalesPipeline ManagementNegotiationForecastingProcurementCustomer SupportVoIPLeadershipCommunicationCollaborationPublic SpeakingMicrosoft Teams
About the role
- Since 2009, ITMC has helped organizations modernize their communications and IT infrastructure through secure, scalable, and resilient technology solutions.
- 5000 list four times and featured multiple times on CRN's Solution Provider rankings, ITMC has built a reputation for technical expertise, exceptional customer service, and long-term partnerships.
- This is not a transactional telecom sales position.
Responsibilities
- Build trusted relationships with CIOs, IT Directors, Superintendents, municipal leaders, procurement teams, and executive stakeholders.
- Manage the full sales cycle from prospecting and discovery through solution design, proposal development, contract negotiation, and close.
- Collaborate with engineering, solution architects, project management, and leadership to develop customer solutions.
- Maintain accurate pipeline management, forecasting, and CRM documentation.
- Develop long-term strategic accounts by identifying expansion opportunities and serving as a trusted advisor throughout the customer lifecycle.
Requirements
- Strong understanding of public sector buying processes
- Experience with public sector contracts, cooperatives, or framework agreements
Nice to have
- Preferred Experience
Skills
- 101VOICE - Cloud-based UCaaS, CCaaS, Microsoft Teams Voice, AI-powered communications, and collaboration solutions.
Benefits
- Award-winning, fast-growing company with national reach
- Strong reputation in education and government markets
- Entrepreneurial culture with leadership access
- Develop and execute a territory growth strategy focused on SLED, Healthcare, and Public Sector organizations.
- Proven experience selling into State, Local Government, Education, or Healthcare
Company info
- 101VOICE UCaaS, Hosted PBX, SIP Trunking, and VoIP solutions
- Microsoft Teams Voice and collaboration solutions
- CCaaS and AI-powered contact center platforms
- Enterprise networking, wireless, and cybersecurity solutions
- Professional and managed IT services
- ARVOS Push-to-Talk (PoC) solutions for education, healthcare, transportation, government, and public safety organizations
- Identify, qualify, and close new business opportunities while expanding existing customer relationships.
- Conduct executive presentations, customer demonstrations, and business reviews.
- Navigate public sector procurement processes, including RFPs, RFIs, cooperative purchasing agreements, and contract vehicles.
- Represent ITMC at industry conferences, customer events, and regional networking opportunities.
- 5+ years of telecom, UCaaS, or cloud communication sales experience
- Demonstrated ability to generate and close net-new business
- Experience managing complex, consultative sales cycles
- Track record of meeting or exceeding quota
- Background working with a telecom service provider, CLEC, or UCaaS company
- Knowledge of E-Rate, CTF, or public funding models
- Familiarity with MEDDICC, Challenger, or similar methodologies
- Strong territory planning and account development skills
- Experience selling critical communication or mobility solutions
- Existing relationships in the SLED ecosystem
Equal opportunity
- All your information will be kept confidential according to EEO guidelines.
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