Belong Health
Social Work Care Manager (DSNP)
New York
Sponsorship not specified$80k-$95kDetected 28 days ago
Customer SupportCommunication
About the role
- We believe that only by recognizing individuals can we make communities strong.
- SUMMARY The Social Work Care Manager for Belong Health's DSNP program is responsible for providing comprehensive, member-centered care management services for Medicare beneficiaries with complex medical, behavioral health, and social needs.
- SUPERVISORY RESPONSIBILITIES This role does not have supervisory responsibilities.
Responsibilities
- Lead and participate in interdisciplinary care team meetings.
- Support transitions of care activities, including post-discharge outreach, assessment of psychosocial needs, medication reconciliation support, and coordination with providers and caregivers.
- Document all care management activities in the appropriate system in accordance with internal policies and established documentation procedures.
- We partner with regional payers to deliver Medicare Advantage and Special Needs Plan products.
Requirements
- Working knowledge of Medicare and Medicaid programs and experience with regulatory requirements and reporting.
- Experience supporting Medicare, Medicare Advantage, Medicaid, Dual Eligible Special Needs Plans (D-SNP), or other complex populations.
- Experience delivering care management services in a telephonic and/or virtual environment.
- Knowledge of care coordination, transitions of care, motivational interviewing, and person-centered care planning principles.
- Experience participating in cross-departmental projects and policy and procedure changes, including coordination of activities and initiatives across departments.
- Excellent customer service, active listening, issue assessment, trend identification, and analytical skills, with a demonstrated ability to problem solve effectively and efficiently.
- Demonstrated experience in a managed care, Medicare Advantage, D-SNP, C-SNP, Medicaid, or value-based care environment.
- Knowledge of community services and resources supporting older adults, individuals with disabilities, and underserved populations.
- Experience working within interdisciplinary care teams.
- Additional state licensure may be required based on business needs.
- Current unrestricted license in a behavioral health discipline required, including LMSW, LCSW, LMHC, or equivalent licensure as permitted by state regulations.
- Proficient in navigating multiple systems; demonstrated PC skills using Microsoft applications.
- Two (2) or more years' experience in a health plan, health care organization, Community Based Organization, behavioral health organization, or social services environment.
- Understanding of the needs and dynamics of elder care services, disadvantaged, vulnerable, and disengaged populations.
- Knowledge of behavioral health conditions, substance use disorders, crisis intervention, psychosocial assessment, and trauma-informed care principles.
- Knowledge of social determinants of health and community-based resources available to support members with complex needs.
- Commitment to high ethical standards in all work; protects the privacy of member and company data and exercises discretion in handling confidential member information.
Nice to have
- Advanced clinical licensure (e.g., LCSW) preferred.
- Bi-lingual Spanish speaking preferred.
- Multi-state licensure preferred.
Compensation
- $80,000-$95,000
Benefits
- Belong Health.
- Responsible for providing comprehensive care management services to Medicare beneficiaries with complex medical, behavioral health, and social needs.
Equal opportunity
- Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
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This listing is sourced directly from Belong Health's careers page and normalized into a canonical job model.