Comcast Careers

Comcast Careers

Enterprise Account Manager

CO - Denver, 8000 E Iliff Ave

Sponsorship not specified$65k-$106kDetected 6 hours ago
CRMSalesAccount ManagementLeadership

About the role

  • Responsible for providing strategic account management and financial sales leadership for an assigned portfolio of existing mid-market customers.
  • Responsible for overall customer relationship management and customer satisfaction in addition to delivering annual customer revenue and retention objectives.
  • Meet or exceed monthly sales quota through identification and closing of incremental sales and revenue opportunities.

Responsibilities

  • Maintain regular account contact to ensure positioning and alignment of Comcast Business Services with assigned accounts.
  • Maintain customer satisfaction and serve as the primary escalation point for any customer issues that arise.
  • Manage the cultivation, execution and delivery of sales and services to local and Regional accounts in the Enterprise and mid-market segment.
  • Collaborate with Sales, Finance and Operations leadership to develop specific account management plans to meet assigned accounts needs and an overall strategy to optimize sales and retention opportunities.
  • Drive results and growth.
  • That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life.
  • We drive innovation to create the world's best entertainment and online experiences.
  • Develop and manage overall account strategies for specific named account customers, including identification of incremental revenue opportunities and retention of embedded base services.

Requirements

  • Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.

Nice to have

  • While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Skills

  • Compensation
  • Primary Location Pay Range: $64,755.86 - $105,964.14
  • Targeted Commission: $30,000.00
  • Education
  • Bachelor's Degree
  • Certifications (if applicable)
  • Relevant Work Experience
  • 5-7 Years

Compensation

  • $64,755.86 - $105,964.14
  • Targeted Commission: $30,000.00
  • Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.
  • Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience.
  • Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work.
  • Please visit the compensation and benefits summary on our careers site for more details.
  • Responsible for overall customer relationship management and customer satisfaction in addition to delivering annual customer revenue and retention objectives.

Benefits

  • If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
  • Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work.

Company info

  • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
  • Do what's right for each other, our customers, investors and our communities.
  • Initiate and deliver proposed solutions to meet the needs of the assigned customers as it relates to Advanced Voice, Metro Ethernet or other Business Class products, as appropriate.
  • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  • We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day.

Equal opportunity

  • Comcast is an equal opportunity workplace.

This listing is sourced directly from Comcast Careers's careers page and normalized into a canonical job model.