Relx

Relx

Product Support Specialist I

Texas

Sponsorship not specified$45k-$74kDetected 3 days ago
Data AnalysisCustomer SupportVideo ProductionResearchCommunicationTime ManagementMicrosoft Office

Stay score

odds of building a lasting career here

42Risky
Cap-exempt (no lottery)0
Sponsors this role100
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70

Thin sponsorship signal and lottery-bound (~15% per draw). A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.

Lottery odds assume a STEM candidate.

Personalize to your clock →

H-1B wage level

the lottery is wage-weighted — each level is one more entry

Level I · 1×
Level I$37,2741 entry
Level II$53,6022 entries
Level III$69,9303 entries
Level IV$86,2584 entries

$9,102 more — $53,602 — moves this role to Level II and 2 lottery entries. That figure is inside the range the employer already advertised.

Based on the DOL prevailing wage for this occupation and worksite, a base salary of $53,602 would place this position at wage Level II. That figure is within the posted range, and I'd like to target it. This role classifies under "Training and Development Specialists" for prevailing-wage purposes.

DOL prevailing wage, 2026-27 wage year · Training and Development Specialists (13-1151) · Houston-Pasadena-The Woodlands, TX. Wage level is derived by USCIS from the offered wage, occupation and worksite; the occupation shown is inferred from the job title.

Employer immigration record

from this employer's Department of Labor filings

Files H-1B transfers

39 transfer filings in the last year, covering 39 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

Community outcomes

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About the role

  • As a Client Relations Specialist at Lex Machina, you'll work closely with customers to resolve issues and answer questions.
  • You'll have a great chance to learn the business from scratch and understand the premier Legal Analytics product.

Responsibilities

  • Covering various support channels through close of business Pacific Time
  • Would you like to provide first-class guidance and support to the customer?

Requirements

  • Experience in a professional environment
  • Experience as attorney or in the legal field is required for this job
  • Experience handling stressful situations with patience and flexibility
  • ability to multi-task
  • Experience in Microsoft Office, Google Apps
  • Applicants must be able to work regular Pacific Time business hours.

Nice to have

  • Experience working in a legal library or in a research role
  • Experience with legal research tools
  • Work in a way that works for you
  • We promote a healthy work/life balance across the organization.
  • Commitment to Inclusion & Diversity
  • Our Code of Ethics and Business Conduct reinforces this commitment, prohibiting discrimination and supporting fair hiring and career growth for individuals of all backgrounds, identities, and abilities.
  • As we strengthen our inclusive culture, our hiring managers and I&D talent networks work diligently to reduce bias and recruit diverse talent worldwide.
  • Learn more about how we're fostering a culture of inclusivity here (https://www.lexisnexis.co.uk/insights/advancing-what-s-possible-through-inclusion-and-diversity/index.html).

Compensation

  • U.S. National Base Pay Range: $44,500 - $74,100.

Benefits

  • Comprehensive, multi-carrier program for medical, dental and vision benefits
  • Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
  • Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
  • Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
  • Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
  • Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs

Company info

  • Headquartered in Silicon Valley, Lex Machina is part of LexisNexis, a leading global provider of legal, regulatory, and business information and analytics.
  • About the Role As a Client Relations Specialist at Lex Machina, you'll work closely with customers to resolve issues and answer questions.
  • We offer an appealing working prospect for our people.
  • This role is a member of the Product Engineering Team organization and as such will act as a bridge between the customers who use the product and the people who are building the product.
  • At LexisNexis Legal & Professional, part of RELX, we are deeply committed to inclusion and diversity (I&D), viewing it as a competitive advantage that enriches our work.
  • Our teams span the globe, uniting varied cultures and ideas to tackle complex issues for customers.

Equal opportunity

  • EEO Know Your Rights.

Visa & Work Authorization

  • are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientat

This listing is sourced directly from Relx's careers page and normalized into a canonical job model.