eClerx
401k Customer Service Agent
Fayetteville, North Carolina, United States · Full-time
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odds of building a lasting career here
Thin sponsorship signal and lottery-bound (~15% per draw). A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
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About the role
- Saving for retirement is hard, with lots of friction and confusion.
- As a Customer Service Specialist, you'll play a key role in helping our customers consolidate their retirement accounts.
- You'll also be an advocate for the customer and share customer feedback with our product & engineering teams to inform our product roadmap
Nice to have
- Financial or banking experience preferred
- Military veterans preferred
Compensation
- Competitive salary and performance bonuses
- In the US, the target base salary for this role is $40,000-45,000.
Benefits
- Flexible working hours
- Ability to work flexible hours if necessary to solve customers' problems
- Incorporated in 2000, eClerx is traded on both the Bombay and National Stock Exchanges of India.
Company info
- We are also committed to protecting and safeguarding your personal data.
- Guide customers through the 401k rollover experience and answer their questions through chat, e-mails, and phone calls
- Communicate with financial institutions and employers on behalf of customers to help with their transactions, where necessary
This listing is sourced directly from eClerx's careers page and normalized into a canonical job model.