Amh
Resident Maintenance Manager
Mason, OH
Sponsorship not specified$80k-$100kDetected 6 days ago
ExcelLeadershipCommunicationMicrosoft OfficeOSHA
About the role
- Since 2012, we've grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work®.
- The Resident Maintenance Manager (RMM) is responsible for all occupied maintenance operations and related expense management within a district.
- This position directly supervises Field Maintenance Technicians and Resident Maintenance.
Responsibilities
- Lead and support a district maintenance team, including hiring, onboarding, training, and ongoing coaching.
- Monitor operational KPIs, resource usage, and asset financials to support efficient and cost‑effective performance.
- Support quality control efforts through work reviews, training, and adherence to maintenance standards.
- Collaborate with vendor partners and internal teams to support compliance, scheduling, and operational needs.
- Lead routine meetings to address seasonal trends and business needs.
- At AMH, our goal is to simplify the experience of leasing a home through professional management and maintenance support, so our residents can focus on what really matters to them, wherever they are in life.
- The RMM leads the end-to-end occupied maintenance process-from maintenance request intake and assessment through assignment, vendor scheduling, and resolution- to ensure timely, efficient, and high-quality service.
- include driving resident satisfaction, meeting occupied maintenance operational KPIs, leveraging data and reporting to drive operational decision-making, and owning the financial performance of assets, to ensure maintenance work meets company standards for cost, efficiency, quality and timeliness.
Requirements
- High school diploma or GED required.
- Minimum five (5) years of progressive operations or multi-unit leadership experience required with hands‑on experience with basic hand tools and power tools.
- Valid driver's license required.
- Strong understanding of property maintenance or property management.
- Working knowledge of residential maintenance operations, including general familiarity with maintenance tools and equipment.
- Proficiency in Microsoft Office (Word, Excel, Outlook) required.
Nice to have
- Bachelor's degree or technical certification is preferred.
- Scheduling, dispatching, or resource allocation experience strongly preferred
- Working knowledge of OSHA safety standards preferred.
Compensation
- The anticipated pay range/scale for this position is $80,155.00 to $100,182.00 Annually. Actual starting base pay within this range will depend on factors including geographic location, education, training, skills, and relevant experience.
- Additional Compensation
- and a tuition reimbursement program. The Company provides 9 paid holidays per year, and, upon hire, new employees will accrue paid time off (PTO) at a rate of 0.0577 hours of PTO per hour worked, up to a maximum of 120 hours per year.
Benefits
- This position is eligible to receive quarterly bonus payments.
- Perks and Benefits
- Employees have the opportunity to participate in medical, dental and vision insurance
- flexible spending accounts and/or health savings accounts
- employee stock purchase plan
This listing is sourced directly from Amh's careers page and normalized into a canonical job model.